Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 17 Jan 2023 14:51:17 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Louise Caruso

Customer Order Number: 200010683559934

Purchase Order No: 108800740673742

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Coco 3-Piece Ultra Soft Hypoallergenic Printed Damask Pattern Black/White Quilt Bedding Set, Full/Queen, Size: Full/Queen, Actual Color: Black/White/577131371

Agent message:   Hi this order was never receive, please process the refund immediately and send an email confirmation to our customer thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team