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Date: Tue, 17 Jan 2023 14:41:12 +0000
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Subject: Re: Please contact the customer - Cancel my order #Ref
 2023011600294961
From: May Tan <c-4689F1318423471397364FD27B1391E4@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">But the label weren't even printed till=
 the 15th I asked for cancellation on the 14th..<br><br><div dir=3D"ltr">Se=
nt from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"cite">On Ja=
n 17, 2023, at 7:58 AM, s-4689F1318423471397364FD27B1391E4@relay.walmart.co=
m wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"lt=
r">=EF=BB=BF<div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010712420562</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Natalie 9-Piece Floral Blue/Re=
d Comforter Set with Sheet Set, Queen </div>
    <div><br></div>
    <div><br></div>

<div> <p><span style=3D"color: rgb(51, 51, 51); background-color: rgb(255, =
255, 255); font-family: Arial, &quot;sans-serif&quot;; font-size: 13px;">He=
llo Walmart Team/ May,</span><span style=3D"color: rgb(51, 51, 51); font-fa=
mily: tahoma; font-size: 11px; background-color: rgb(255, 255, 255);"></spa=
n></p><p><span style=3D"color: rgb(51, 51, 51); background-color: rgb(255, =
255, 255); font-family: Arial, &quot;sans-serif&quot;; font-size: 13px;"><b=
r></span></p><p><span style=3D"color: rgb(51, 51, 51); background-color: rg=
b(255, 255, 255); font-family: Arial, &quot;sans-serif&quot;; font-size: 13=
px;"></span></p><p style=3D"white-space: normal;"><strong>Customer Order Nu=
mber:</strong>&nbsp;200010712420562</p><p style=3D"white-space: normal;"><s=
trong>Purchase Order No:</strong>&nbsp;108801460372848</p><p><span style=3D=
"font-family: Arial, &quot;sans-serif&quot;; font-size: 13px; background-co=
lor: rgb(255, 255, 255); color: rgb(51, 51, 51);"><br></span></p><p><span s=
tyle=3D"font-family: Arial, &quot;sans-serif&quot;; font-size: 13px; backgr=
ound-color: rgb(255, 255, 255); color: rgb(51, 51, 51);">Thank you for your=
 email. In order to provide superior service, your order is processed immed=
iately upon receipt. Once your order has been processed and shipped, we are=
 unable to stop the shipment or cancel your order.&nbsp;</span><span style=
=3D"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-fami=
ly: Arial, &quot;sans-serif&quot;; font-size: 13px;"><br></span></p><p styl=
e=3D"color: rgb(51, 51, 51); font-family: tahoma; font-size: 11px; white-sp=
ace: normal; background-color: rgb(255, 255, 255);"><span style=3D"font-fam=
ily: Arial, &quot;sans-serif&quot;; font-size: 13px;">If you still would li=
ke to return your order after you receive it; you may return your order at =
a local Walmart or follow the steps within your Walmart account.</span></p>=
<p style=3D"color: rgb(51, 51, 51); font-family: tahoma; font-size: 11px; w=
hite-space: normal; background-color: rgb(255, 255, 255);"><span style=3D"f=
ont-size: 13px; font-family: Arial, &quot;sans-serif&quot;;">&nbsp;</span><=
/p><p style=3D"color: rgb(51, 51, 51); font-family: tahoma; font-size: 11px=
; white-space: normal; background-color: rgb(255, 255, 255);"><span style=
=3D"font-size: 13px; font-family: Arial, &quot;sans-serif&quot;;">Sincerely=
,</span></p><p style=3D"color: rgb(51, 51, 51); font-family: tahoma; font-s=
ize: 11px; white-space: normal; background-color: rgb(255, 255, 255);"><spa=
n style=3D"font-size: 13px; font-family: Arial, &quot;sans-serif&quot;;">La=
tesia&nbsp;</span></p><p style=3D"color: rgb(51, 51, 51); font-family: taho=
ma; font-size: 11px; white-space: normal; background-color: rgb(255, 255, 2=
55);"><span style=3D"font-size: 13px; font-family: Arial, &quot;sans-serif&=
quot;;">Customer Service Rep.</span></p><p style=3D"color: rgb(51, 51, 51);=
 font-family: tahoma; font-size: 11px; white-space: normal; background-colo=
r: rgb(255, 255, 255);"><span style=3D"font-size: 13px; font-family: Arial,=
 &quot;sans-serif&quot;;">Designer Living</span></p><p><br></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** TH=
IS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, cont=
acting you on behalf of the customer for the order below. The customer is r=
eceiving a copy of this message.</p><p><br></p><p><strong> Customer Name:</=
strong>&nbsp;May Tan</p><p><strong>Customer Order Number:</strong>&nbsp;200=
010712420562</p><p><strong>Purchase Order No:</strong>&nbsp;108801460372848=
</p><p><strong> Reason for Contact: </strong>&nbsp;Cancel my order</p><p><s=
trong> Item name/number: </strong>&nbsp; Comfort Spaces Natalie 9-Piece Flo=
ral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color=
: Floral Blue/Red/1772840977</p><p><strong> Agent message: </strong>&nbsp; =
hello this is Walmart chat support cx bring this issue to me she told me th=
at he want to cancel this order in start also proceed the request even the =
item is not shipped at that time but you did not proceed the cancellation r=
equest so please within 48 kindly cancel this order or give her the refund =
on this item</p><p><br></p><p><br></p><p><strong>What you need to do now:</=
strong></p><p>1. Reply to this message to contact the customer, and do so w=
ithin 48 hours, per the guidelines outlined in the <a href=3D"https://selle=
rhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements=
">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/202301=
17/6380953172151425564758978" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
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