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Date: Mon, 16 Jan 2023 20:51:38 +0000
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Subject: Please contact the customer - Cancel my order
From: Walmart Customer Care
 <a-4689F1318423471397364FD27B1391E4@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;May Tan</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010712420562</div>
    <div> <b>Purchase Order No:</b>&nbsp;108801460372848</div>
    <div><b> Reason for Contact: </b>&nbsp;Cancel my order</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Natalie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Floral Blue/Red/1772840977 </div>
    <div><b> Agent message: </b>&nbsp; hello this is Walmart chat support cx bring this issue to me she told me that he want to cancel this order in start also proceed the request even the item is not shipped at that time but you did not proceed the cancellation request so please within 48 kindly cancel this order or give her the refund on this item</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdjkEKgzAQAF_THMXNxmRzyKG1CgUPpX1BTFYb0AhWWvr72t6GgYFhB9qgLSWWWkTnB9SKRXLyZwC0LCtAKoCQe442MEGIAx1UufLkP8XbT7NftyIss3i4nno0Cn0AEyMzYz8QB5IVGG0lGLG6lIdlryM_05h5ndIr5fGfb66u6-sBj_em65qbSDmkyHm7RKc02RYQSElUBtCafbM9S3PaGRr1BQFbOMw">