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Date: Sat, 14 Jan 2023 14:28:41 +0000
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Subject: Re: Message from Walmart.com Customer: Ask a question,
 200010688156201 #Ref 2023011100294651
From: Renee Wantz <c-DD2A4C005D6745C1AA94924485895F46@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Hello,&nbsp;<div dir=3D"auto">Thanks for your response. I=
 decided to try to clean the 2 spots and they are fine now, I love the bed =
spread.</div><div dir=3D"auto">However, the packaging was disgusting. When =
I buy something new I want it to be new. There were pieces of like grass an=
d lint inside the plastic, I was surprised, I&#39;ve never gotten something=
 that seemed like it was already opened before from Walmart.</div><div dir=
=3D"auto">Just thought you would like my feedback.</div><div dir=3D"auto">T=
hanks,</div><div dir=3D"auto">Renee Wantz&nbsp;</div></div><br><div class=
=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Thu, Jan 12, 2023=
, 10:07 AM Designer Living Inc. &lt;<a href=3D"mailto:s-DD2A4C005D6745C1AA9=
4924485895F46@relay.walmart.com">s-DD2A4C005D6745C1AA94924485895F46@relay.w=
almart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=
=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello=
 Walmart Team/ Renee,</p><p><br></p><p style=3D"white-space:normal"><strong=
>Customer Order Number</strong>:&nbsp; 200010688156201</p><p style=3D"white=
-space:normal"><strong>Purchase Order No</strong>:&nbsp; 108800844408284</p=
><p><br></p><p>Thank you for your order with Designer Living. We are sorry =
you are not satisfied with the product. Please respond by sending pictures =
of the damage item for us to review.&nbsp;</p><p>Once the item is reviewed =
and is a manufacture defect; please advise if you would like a replacement =
or we can offer a partial refund if you would like to keep the item as is.<=
/p><p><br></p><p>Thank you,&nbsp;</p><p>Latesia&nbsp;</p><p>Customer Servic=
e Rep.</p><p>Designer Living&nbsp;</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dea=
r Designer Living Inc.,&nbsp;</p><p><br></p><p>Renee Wantz wants to connect=
 with you for the order below:</p><p><br></p><p><strong> Customer Order Num=
ber</strong>:&nbsp; 200010688156201</p><p><strong> Purchase Order No</stron=
g>:&nbsp; 108800844408284</p><p><strong> Reason for Contact: </strong>&nbsp=
;Ask a question</p><p><strong> Item name/number:</strong>&nbsp; Comfort Spa=
ces Kienna Microfiber 3-Piece Taupe Double Sided Stitching Bedspread Set, O=
versized Queen/401993920</p><p><br><br></p><p><strong>Customer Message</str=
ong>:<br></p><p>Hello, &nbsp;I received my bedspread today and it has 2 dir=
t spots on it like it was opened before. I am so disappointed, I love the c=
olor and the style. I was going to try to wash it to see if they can be rem=
oved but then I wouldn&#39;t be able to return it if they don&#39;t come ou=
t. Any suggestions? Thank you</p><p><br></p><p><strong>What you need to do =
now:</strong></p><p>1. Reply to this message to contact the customer, and d=
o so within 48 hours, per the guidelines outlined in the <a href=3D"https:/=
/sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requir=
ements" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Ca=
re Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230112/6380910264196100105168559"></p><img width=3D"1px" height=3D"1px" alt=
=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwdzEsOwiAQANDTlGUzwAyfBYuGau=
LCaPwcgBZQYluTWmO8vY0HeC85rrQkqUBYFl3IUmFixQkQEjgXnECDrbEj0WEnU44aJVCFMKchf=
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58thvzmxMvUlpmnZRde2okEPQK3SSJ43jUUrEA0ZS1tUP-k5OFM">
</blockquote></div>
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