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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-B97E958C13414D45AAE49B9F4E442332@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Donna Pruitt</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010701764149</div>
    <div> <b>Purchase Order No:</b>&nbsp;108801150813621</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Cavoy 5 Piece Tufted Comforter Set, King, Grey, Size: King, Actual Color: Grey/850264599 </div>
    <div><b> Agent message: </b>&nbsp; Customer did not receive the item yet. Please update customer for status/tracking of the order. If ever considered lost, please assist customer for refund or replacement. Kindly contact customer within 24-48 hours. Thank you. </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzUtqwzAQANDTREsjaUafWWjhuCoUsijtCVTNKBU4CrgmobdPyAEeT5LxAVzwGkhxKg08iurJagvaGNDWgItTLTY6FokAjAbpgHqTtfxP97JeyrZP9XpRv8lCaD-kYzGFGUOw5Km2ItKEqLJXW-qjXZ-a5a-fh2xrv_VxfvE9LcvyeYD5O59O-Uv1UTvL2D84HSlkcnEx8Mzf0M1zRjrSO2ZEC2Af13Q49w">