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Date: Wed, 11 Jan 2023 20:07:36 +0000
Mime-Version: 1.0
Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD
 #Ref 2023011100294637
From: LATISHA CUYLER <c-5FD629B978454F07A199BDF513182F06@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">There are over 25 entrances. &nbsp;I ca=
n=E2=80=99t check each location. &nbsp;The apartment management office does=
n=E2=80=99t accept packages on behalf of residents.<br><br><div dir=3D"ltr"=
>Sent from TishatheDiva</div><div dir=3D"ltr"><br><blockquote type=3D"cite"=
>On Jan 11, 2023, at 2:02 PM, Designer Living Inc. &lt;s-5FD629B978454F07A1=
99BDF513182F06@relay.walmart.com&gt; wrote:<br><br></blockquote></div><bloc=
kquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Latisha,</p><p><br>=
</p><p>Thank you for your email. We ask that you please check with the fron=
t desk at your apartment complex and your&nbsp;<span style=3D"color: rgb(51=
, 51, 51); background-color: rgb(255, 255, 255);">nearby neighbors to see i=
f someone retrieved the packages on your behalf.</span></p><p><span style=
=3D"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255);"><br></sp=
an></p><p><span style=3D"color: rgb(51, 51, 51); background-color: rgb(255,=
 255, 255);">Thank you,</span></p><p><span style=3D"color: rgb(51, 51, 51);=
 background-color: rgb(255, 255, 255);">Latesia&nbsp;</span></p><p><span st=
yle=3D"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255);">Custo=
mer Service Rep.</span></p><p><span style=3D"color: rgb(51, 51, 51); backgr=
ound-color: rgb(255, 255, 255);">Designer Living&nbsp;</span></p><p><br></p=
><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p>That is not my front door. &nbsp;I live in an apar=
tment complex with many buildings. &nbsp;That could be any address.<br><br>=
</p><p>Sent from TishatheDiva</p><p><br></p><blockquote>On Jan 11, 2023, at=
 1:31 PM, s-5FD629B978454F07A199BDF513182F06@relay.walmart.com wrote:<br><b=
r></blockquote><blockquote><p>=EF=BB=BF</p><p>You have a message from Desig=
ner Living Inc. - Walmart.com &nbsp;</p><p><br></p><hr><p><br></p><p><stron=
g> Sales Order Id: </strong>&nbsp;200010749013093</p><p><strong> Item: </st=
rong>&nbsp; Comfort Spaces Cavoy Microfiber Faux Silk 5-Piece Diamond Tufte=
d Aqua Comforter Set, Queen, Size: Queen, Actual Color: Aqua</p><p><br></p>=
<p><br></p><p><span style=3D"color: rgb(51, 51, 51); font-family: tahoma; f=
ont-size: 11px; background-color: rgb(255, 255, 255);">&nbsp;</span><span s=
tyle=3D"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-=
family: Arial, ">Hello Walmart Team / Latisha,</span><span style=3D"color: =
rgb(51, 51, 51); font-family: tahoma; font-size: 11px; background-color: rg=
b(255, 255, 255);"></span></p><p style=3D"color: rgb(51, 51, 51); white-spa=
ce: normal; background: rgb(255, 255, 255);"><span style=3D"font-family: Ar=
ial, ">&nbsp;</span></p><p style=3D"color: rgb(51, 51, 51); white-space: no=
rmal; background: rgb(255, 255, 255);"><span style=3D"font-family: Arial, "=
>Thank&nbsp;you for your email.&nbsp;Per the FedEx tracking details, the Wa=
lmart order #&nbsp;200010749013093&nbsp;was delivered to the address listed=
 on the order. FedEx confirmed receipt of delivery by the photos taken belo=
w. FedEx Tracking #&nbsp;393172171172.&nbsp;</span></p><p style=3D"color: r=
gb(51, 51, 51); white-space: normal; background: rgb(255, 255, 255);"><span=
 style=3D"font-family: Arial, "><br></span></p><p style=3D"color: rgb(51, 5=
1, 51); white-space: normal; background: rgb(255, 255, 255);"><span style=
=3D"font-family: Arial, ">Package was left at front door.</span></p><p styl=
e=3D"color: rgb(51, 51, 51); white-space: normal; background: rgb(255, 255,=
 255);"><span style=3D"font-family: Arial, "><img src=3D"https://eecsystem.=
com/AttachedFilesUS/EmailFile/Send/2023/01/11/11/374fa9f5-2a46-449a-b43b-0e=
07cac9af2fdownload.jpg" title=3D"download.jpg" alt=3D"download.jpg" data-un=
ique-identifier=3D""></span></p><p style=3D"color: rgb(51, 51, 51); white-s=
pace: normal; background: rgb(255, 255, 255);"><span style=3D"font-family: =
Arial, ">We ask that you please check with family, friends, and nearby neig=
hbors to see if someone retrieved the packages on your behalf.&nbsp;</span>=
</p><p style=3D"color: rgb(51, 51, 51); white-space: normal; background: rg=
b(255, 255, 255);"><span style=3D"font-family: Arial, ">Thank you,</span></=
p><p style=3D"color: rgb(51, 51, 51); white-space: normal; background: rgb(=
255, 255, 255);"><span style=3D"font-family: Arial, ">Latesia</span></p><p =
style=3D"color: rgb(51, 51, 51); white-space: normal; background: rgb(255, =
255, 255);"><span style=3D"font-family: Arial, ">Customer Service Rep.</spa=
n></p><p style=3D"color: rgb(51, 51, 51); white-space: normal; background: =
rgb(255, 255, 255);"><span style=3D"font-family:Arial, sans-serif">Designer=
 Living&nbsp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear D=
esigner Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><=
p><br></p><p>This is Walmart Customer Care, contacting you on behalf of the=
 customer for the order below. The customer is receiving a copy of this mes=
sage.</p><p><br></p><p><strong> Customer Name:</strong>&nbsp;LATISHA CUYLER=
</p><p><strong>Customer Order Number:</strong>&nbsp;200010749013093</p><p><=
strong>Purchase Order No:</strong>&nbsp;108800947352695</p><p><strong> Reas=
on for Contact: </strong>&nbsp;Delivered to Wrong Location/LAD</p><p><stron=
g> Item name/number: </strong>&nbsp; Comfort Spaces Cavoy Microfiber Faux S=
ilk 5-Piece Diamond Tufted Aqua Comforter Set, Queen, Size: Queen, Actual C=
olor: Aqua/652896076</p><p><strong> Agent message: </strong>&nbsp; Hi selle=
r the customer wants a refund for this item because she did not received ju=
st the email confirmation the delivery was done in the wrong address tracki=
ng number 393172171172 pleas can you contact with her as soon possible</p><=
p><br></p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. =
Reply to this message to contact the customer, and do so within 48 hours, p=
er the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com=
/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplace Sel=
ler Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/202301=
11/6380903339692605413155700" data-unique-identifier=3D""></p><p><br></p><h=
r><p><br></p><p>Walmart Customer Service Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230111/=
6380903528231966376515046" data-unique-identifier=3D""></p></blockquote><p>=
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image=
/20230111/6380903528236651401529138" data-unique-identifier=3D""></p><img w=
idth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
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cQkEBrjbAKF0kDm_S0GRiRnGwMTLmXpfhK_5JpLuL4Um0gR2V0huRhkGFtLXL0zrJPnCwkNYVe5=
u7dSvwsfZ7WzSLtOP7zOdR1fd5QVd-vt9Nxf1HdELuUh_mQgm12jH7rS2esaaCstPfbXWM1aYcN=
8A-NdjfX" data-unique-identifier=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
/cccp.relay.walmart.com/o/eJwdy0EKwjAQAMDXmGPZbJLd5pCDVguCB9EXpMm2BmqEWhR_r=
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