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Date: Wed, 11 Jan 2023 20:48:38 +0000
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Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD
 #Ref 2023011100294637
From: LATISHA CUYLER <c-5FD629B978454F07A199BDF513182F06@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Since the delivery was not to my apartm=
ent per the picture, I will dispute charge with my bank.<br><br><div dir=3D=
"ltr">Sent from TishatheDiva</div><div dir=3D"ltr"><br><blockquote type=3D"=
cite">On Jan 11, 2023, at 2:22 PM, Designer Living Inc. &lt;s-5FD629B978454=
F07A199BDF513182F06@relay.walmart.com&gt; wrote:<br><br></blockquote></div>=
<blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p><span style=3D"font-=
size:16px;font-family:'Arial','sans-serif';color:#333333;background:white">=
Hello Latisha,</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;back=
ground:white"><span style=3D"font-size:16px;font-family:'Arial','sans-serif=
';color:#333333">&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:=
 5px;background:white"><span style=3D"font-size:16px;font-family:'Arial','s=
ans-serif';color:#333333">Thank you for your email.</span></p><p style=3D"m=
argin-top:5px;margin-bottom: 5px;background:white"><span style=3D"font-size=
:16px;font-family:'Arial','sans-serif';color:#333333">Unfortunately, since =
FedEx confirmed the delivery of this order we will not be able to further t=
his claim. You may want to file a police report and a claim with your rente=
rs insurance.</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;backg=
round:white"><span style=3D"font-size:16px;font-family:'Arial','sans-serif'=
;color:#333333">&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom: =
5px;background:white"><span style=3D"font-size:16px;font-family:'Arial','sa=
ns-serif';color:#333333">Thank you,</span></p><p style=3D"margin-top:5px;ma=
rgin-bottom: 5px;background:white"><span style=3D"font-size:16px;font-famil=
y:'Arial','sans-serif';color:#333333">Latesia&nbsp;</span></p><p style=3D"m=
argin-top:5px;margin-bottom: 5px;background:white"><span style=3D"font-size=
:16px;font-family:'Arial','sans-serif';color:#333333">Customer Service Rep.=
</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:white">=
<span style=3D"font-size:16px;font-family:'Arial','sans-serif';color:#33333=
3">Designer Living&nbsp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>There=
 are over 25 entrances. &nbsp;I can=E2=80=99t check each location. &nbsp;Th=
e apartment management office doesn=E2=80=99t accept packages on behalf of =
residents.<br><br></p><p>Sent from TishatheDiva</p><p><br></p><blockquote>O=
n Jan 11, 2023, at 2:02 PM, Designer Living Inc.</blockquote><blockquote><p=
>=EF=BB=BF</p><p>Hello Latisha,</p><p><br></p><p>Thank you for your email. =
We ask that you please check with the front desk at your apartment complex =
and your&nbsp;<span style=3D"color: rgb(51, 51, 51); background-color: rgb(=
255, 255, 255);">nearby neighbors to see if someone retrieved the packages =
on your behalf.</span></p><p><span style=3D"color: rgb(51, 51, 51); backgro=
und-color: rgb(255, 255, 255);"><br></span></p><p><span style=3D"color: rgb=
(51, 51, 51); background-color: rgb(255, 255, 255);">Thank you,</span></p><=
p><span style=3D"color: rgb(51, 51, 51); background-color: rgb(255, 255, 25=
5);">Latesia&nbsp;</span></p><p><span style=3D"color: rgb(51, 51, 51); back=
ground-color: rgb(255, 255, 255);">Customer Service Rep.</span></p><p><span=
 style=3D"color: rgb(51, 51, 51); background-color: rgb(255, 255, 255);">De=
signer Living&nbsp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>That is not=
 my front door. &nbsp;I live in an apartment complex with many buildings. &=
nbsp;That could be any address.<br><br></p><p>Sent from TishatheDiva</p><p>=
<br></p><blockquote>On Jan 11, 2023, at 1:31 PM, s-5FD629B978454F07A199BDF5=
13182F06@relay.walmart.com wrote:<br><br></blockquote><blockquote><p>=EF=BB=
=BF</p><p>You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</p><p><br></p><hr><p><br></p><p><strong> Sales Order Id: </strong>&nbsp;20=
0010749013093</p><p><strong> Item: </strong>&nbsp; Comfort Spaces Cavoy Mic=
rofiber Faux Silk 5-Piece Diamond Tufted Aqua Comforter Set, Queen, Size: Q=
ueen, Actual Color: Aqua</p><p><br></p><p><br></p><p><span style=3D"color: =
rgb(51, 51, 51); font-family: tahoma; font-size: 11px; background-color: rg=
b(255, 255, 255);">&nbsp;</span><span style=3D"color: rgb(51, 51, 51); back=
ground-color: rgb(255, 255, 255); font-family: Arial, ">Hello Walmart Team =
/ Latisha,</span><span style=3D"color: rgb(51, 51, 51); font-family: tahoma=
; font-size: 11px; background-color: rgb(255, 255, 255);"></span></p><p sty=
le=3D"color: rgb(51, 51, 51); white-space: normal; background: rgb(255, 255=
, 255);"><span style=3D"font-family: Arial, ">&nbsp;</span></p><p style=3D"=
color: rgb(51, 51, 51); white-space: normal; background: rgb(255, 255, 255)=
;"><span style=3D"font-family: Arial, ">Thank&nbsp;you for your email.&nbsp=
;Per the FedEx tracking details, the Walmart order #&nbsp;200010749013093&n=
bsp;was delivered to the address listed on the order. FedEx confirmed recei=
pt of delivery by the photos taken below. FedEx Tracking #&nbsp;39317217117=
2.&nbsp;</span></p><p style=3D"color: rgb(51, 51, 51); white-space: normal;=
 background: rgb(255, 255, 255);"><span style=3D"font-family: Arial, "><br>=
</span></p><p style=3D"color: rgb(51, 51, 51); white-space: normal; backgro=
und: rgb(255, 255, 255);"><span style=3D"font-family: Arial, ">Package was =
left at front door.</span></p><p style=3D"color: rgb(51, 51, 51); white-spa=
ce: normal; background: rgb(255, 255, 255);"><span style=3D"font-family: Ar=
ial, "><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile/Send/202=
3/01/11/11/374fa9f5-2a46-449a-b43b-0e07cac9af2fdownload.jpg" title=3D"downl=
oad.jpg" alt=3D"download.jpg" data-unique-identifier=3D""></span></p><p sty=
le=3D"color: rgb(51, 51, 51); white-space: normal; background: rgb(255, 255=
, 255);"><span style=3D"font-family: Arial, ">We ask that you please check =
with family, friends, and nearby neighbors to see if someone retrieved the =
packages on your behalf.&nbsp;</span></p><p style=3D"color: rgb(51, 51, 51)=
; white-space: normal; background: rgb(255, 255, 255);"><span style=3D"font=
-family: Arial, ">Thank you,</span></p><p style=3D"color: rgb(51, 51, 51); =
white-space: normal; background: rgb(255, 255, 255);"><span style=3D"font-f=
amily: Arial, ">Latesia</span></p><p style=3D"color: rgb(51, 51, 51); white=
-space: normal; background: rgb(255, 255, 255);"><span style=3D"font-family=
: Arial, ">Customer Service Rep.</span></p><p style=3D"color: rgb(51, 51, 5=
1); white-space: normal; background: rgb(255, 255, 255);"><span style=3D"fo=
nt-family:Arial, sans-serif">Designer Living&nbsp;</span></p><p><br></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p=
><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer C=
are, contacting you on behalf of the customer for the order below. The cust=
omer is receiving a copy of this message.</p><p><br></p><p><strong> Custome=
r Name:</strong>&nbsp;LATISHA CUYLER</p><p><strong>Customer Order Number:</=
strong>&nbsp;200010749013093</p><p><strong>Purchase Order No:</strong>&nbsp=
;108800947352695</p><p><strong> Reason for Contact: </strong>&nbsp;Delivere=
d to Wrong Location/LAD</p><p><strong> Item name/number: </strong>&nbsp; Co=
mfort Spaces Cavoy Microfiber Faux Silk 5-Piece Diamond Tufted Aqua Comfort=
er Set, Queen, Size: Queen, Actual Color: Aqua/652896076</p><p><strong> Age=
nt message: </strong>&nbsp; Hi seller the customer wants a refund for this =
item because she did not received just the email confirmation the delivery =
was done in the wrong address tracking number 393172171172 pleas can you co=
ntact with her as soon possible</p><p><br></p><p><br></p><p><strong>What yo=
u need to do now:</strong></p><p>1. Reply to this message to contact the cu=
stomer, and do so within 48 hours, per the guidelines outlined in the <a hr=
ef=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_S=
ervice_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/202301=
11/6380903339692605413155700" data-unique-identifier=3D""></p><p><br></p><h=
r><p><br></p><p>Walmart Customer Service Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20230111/=
6380903528231966376515046" data-unique-identifier=3D""></p></blockquote><p>=
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image=
/20230111/6380903528236651401529138" data-unique-identifier=3D""></p><p><im=
g width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/20=
230111/6380903641049664921011011" data-unique-identifier=3D""></p></blockqu=
ote><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/uploa=
d/image/20230111/6380903641057702813268441" data-unique-identifier=3D""></p=
><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmar=
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</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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