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Date: Wed, 11 Jan 2023 13:24:50 +0000
Mime-Version: 1.0
Subject: Re: Re: Re: Re: Message from Walmart.com Customer: Give feedback,
 200010594308227 #Ref 2023010100293980
From: Teresa Rogers <c-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">I have not received the replacement. Is there&nbsp; a tra=
cking number so that I&nbsp;can track it?</div><br><div class=3D"gmail_quot=
e"><div dir=3D"ltr" class=3D"gmail_attr">On Thu, Jan 5, 2023, 9:35 AM Desig=
ner Living Inc. &lt;<a href=3D"mailto:s-C304790C85AE4B89925D0CC077B041DC@re=
lay.walmart.com">s-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com</a>&g=
t; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 =
=2E8ex;border-left:1px #ccc solid;padding=
-left:1ex"><p>You&#39;re Welcome.</p=
><p><br></p><p>Thank you,</p><p>Latesia&nbsp;</p><p>Customer Service Rep.</=
p><p>Designer Living&nbsp;</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>=
Thank you for your assistance.&nbsp;</p><p><br></p><p>On Wed, Jan 4, 2023, =
9:31 AM Designer Living Inc. &lt;<a href=3D"mailto:s-C304790C85AE4B89925D0C=
C077B041DC@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-C30479=
0C85AE4B89925D0CC077B041DC@relay.walmart.com</a>&gt; wrote:<br></p><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc s=
olid;padding-left:1ex"><p>Hello Teresa,</p><p><br></p><p>Please discard or =
donate the original set.</p><p>Here is the Fedex tracking number for your r=
eplacement order : 392978223924. To track simply go to <a href=3D"http://ww=
w.fedex.com" target=3D"_blank" rel=3D"noreferrer">www.fedex.com</a>&nbsp;an=
d enter the tracking number.</p><p><br></p><p>Thank you,</p><p>Latesia</p><=
p>Customer Service Rep.</p><p>Designer Living&nbsp;</p><p><br></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Ok, thank you. Do I need to send the first comforte=
r and sheets back?</p><p><br></p><p>On Tue, Jan 3, 2023, 12:00 PM Designer =
Living Inc. &lt;<a href=3D"mailto:s-C304790C85AE4B89925D0CC077B041DC@relay.=
walmart.com" target=3D"_blank" rel=3D"noreferrer">s-C304790C85AE4B89925D0CC=
077B041DC@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmai=
l_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left=
:1ex"><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span =
style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;co=
lor:#333333">Hello Teresa,</span></p><p style=3D"margin-top:5px;margin-bott=
om:5px;background:white"><span style=3D"font-size:16px;font-family:&#39;Ari=
al&#39;,&#39;sans-serif&#39;;color:#333333"><br></span></p><p style=3D"marg=
in-top:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16p=
x;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Thank you=
 for the pictures.&nbsp;</span>At this time we have entered a full replacem=
ent order for you.&nbsp;</p><p style=3D"margin-top:5px;margin-bottom:5px;ba=
ckground:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&=
#39;sans-serif&#39;;color:#333333">Please allow at least 8-10 business days=
 to receive replacement. Once tracking it available we will be able to upda=
te you with it.</span></p><p style=3D"margin-top:5px;margin-bottom:5px;back=
ground:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#3=
9;sans-serif&#39;;color:#333333">&nbsp;</span></p><p style=3D"margin-top:5p=
x;margin-bottom:5px;background:white"><span style=3D"font-size:16px;font-fa=
mily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Thank you,</span><=
/p><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span sty=
le=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color=
:#333333">Latesia&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:=
5px;background:white"><span style=3D"font-size:16px;font-family:&#39;Arial&=
#39;,&#39;sans-serif&#39;;color:#333333">Customer Service Rep.</span></p><p=
 style=3D"margin-top:5px;margin-bottom:5px;background:white"><span style=3D=
"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333=
333">Designer Living&nbsp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p>I tried to wash the stain away but it still didn&#39;t&nbsp;work.&nbs=
p;</p><p><br></p><p>On Mon, Jan 2, 2023, 10:21 AM Designer Living Inc. &lt;=
<a href=3D"mailto:s-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com" tar=
get=3D"_blank" rel=3D"noreferrer">s-C304790C85AE4B89925D0CC077B041DC@relay.=
walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=
=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p style=
=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><span style=3D"font-f=
amily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Hello Walmart /Tere=
sa-</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"=
><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:blac=
k">&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-lef=
t:0in"><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;colo=
r:black">Thank you for your email.&nbsp; We are sorry to hear the fitted sh=
eet to your set arrived in this condition.</span></p><p style=3D"margin-top=
:5px;margin-bottom:5px;margin-left:0in"><span style=3D"font-family:&#39;Ari=
al&#39;,&#39;sans-serif&#39;;color:black">For further review of your case, =
can you please provide a photo showing the stained sheet?&nbsp; Thank you.<=
/span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><sp=
an style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&=
nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0i=
n;background:white"><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-se=
rif&#39;;color:black">Sincerely,</span></p><p style=3D"margin-top:5px;margi=
n-bottom:5px;margin-left:0in;background:white"><span style=3D"font-family:&=
#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Helita</span></p><p style=
=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;background:white"><spa=
n style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">De=
signer Living Customer Service</span></p><p style=3D"margin-top:5px;margin-=
bottom:5px;margin-left:0in;background:white"><span style=3D"font-family:&#3=
9;Arial&#39;,&#39;sans-serif&#39;;color:black">1-888-879-8790</span></p><p =
style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;background:white"=
><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:blac=
k"><a href=3D"mailto:info@designerliving.com" title=3D"blocked::mailto:info=
@designerliving.com" target=3D"_blank" rel=3D"noreferrer"><span style=3D"co=
lor:windowtext">info@designerliving.com</span></a></span></p><p><br></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></=
p><p>Teresa Rogers wants to connect with you for the order below:</p><p><br=
></p><p><strong> Customer Order Number</strong>:&nbsp; 200010594308227</p><=
p><strong> Purchase Order No</strong>:&nbsp; 108735586755066</p><p><strong>=
 Reason for Contact: </strong>&nbsp;Give feedback</p><p><strong> Item name/=
number:</strong>&nbsp; Comfort Spaces Wallace Microfiber 9-Piece Navy/Red S=
tripe Bed in a Bag Comforter Set, Queen/420017759</p><p><br><br></p><p><str=
ong>Customer Message</strong>:<br></p><p>The fitted sheet had a stain of th=
e color of the comforter=20
 in the middle of the sheet.</p><p><br></p><p><strong>What you need to do n=
ow:</strong></p><p>1. Reply to this message to contact the customer, and do=
 so within 48 hours, per the guidelines outlined in the <a href=3D"https://=
sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Require=
ments" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Car=
e Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230102/6380824066627257343241794"></p><img width=3D"1px" height=3D"1px" alt=
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