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Date: Mon, 09 Jan 2023 21:13:16 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not
 Received #Ref 2023010700294410
From: alayah reynolds <c-54C2A0B61DDF40CAB9738987DC323DA4@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">when i went outside after my order said=
 delivered and did not see it outside idk if somebody took it or they took =
it back=E2=80=A6 i would love my refund this is outrageous&nbsp;<br><br><di=
v dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote typ=
e=3D"cite">On Jan 9, 2023, at 10:21 AM, s-54C2A0B61DDF40CAB9738987DC323DA4@=
relay.walmart.com wrote:<br><br></blockquote></div><blockquote type=3D"cite=
"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010601137839</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Vince Microfiber Bed in a Bag =
- 9-Piece Black/Gray Comforter with Sheet Set, King, Size: King, Actual Col=
or: Black/Gray </div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"margin-top:5px;margin-bottom: 5px;background:white"><span=
 style=3D"font-size:16px;font-family:'Arial','sans-serif';color:black">Hell=
o Walmart Team / Alayah,</span></p><p style=3D"margin-top:5px;margin-bottom=
: 5px;background:white"><span style=3D"font-size:16px;font-family:'Arial','=
sans-serif';color:black">&nbsp;</span></p><p style=3D"margin-top:5px;margin=
-bottom: 5px;background:white"><span style=3D"font-size:16px;font-family:'A=
rial','sans-serif';color:black">Thank&nbsp;you for your email.&nbsp;Per the=
 FedEx tracking details, the Walmart order # 200010601137839 was delivered =
to the address listed on the order. FedEx confirmed receipt of delivery by =
the photos taken below. FedEx Tracking # 392561943366.&nbsp;</span></p><p s=
tyle=3D"margin-top:5px;margin-bottom: 5px;background:white"><span style=3D"=
font-size:16px;font-family:'Arial','sans-serif';color:black"><br></span></p=
><p style=3D"margin-top:5px;margin-bottom: 5px;background:white"><span styl=
e=3D"font-size:16px;font-family:'Arial','sans-serif';color:black">Package w=
as left at the front door.</span></p><p style=3D"margin-top:5px;margin-bott=
om: 5px;background:white"><span style=3D"font-size:16px;font-family:'Arial'=
,'sans-serif';color:black"><img src=3D"https://eecsystem.com/AttachedFilesU=
S/EmailFile\Send\2023\01\09\07\76347aa2-e20e-4e67-9bfe-39e8d681a56ddownload=
=2Ejpg" title=3D"download.jpg" alt=3D"dow=
nload.jpg" data-unique-identifier=3D=
""></span></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:whit=
e"><span style=3D"font-size:16px;font-family:'Arial','sans-serif';color:bla=
ck">We ask that you please check with family, friends, and nearby neighbors=
 to see if someone retrieved the packages on your behalf.&nbsp; </span></p>=
<p style=3D"margin-top:5px;margin-bottom: 5px;background:white"><span style=
=3D"font-size:16px;font-family:'Arial','sans-serif';color:black">Thank you,=
</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;background:white">=
<span style=3D"font-size:16px;font-family:'Arial','sans-serif';color:black"=
>Latesia&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom: 5px;back=
ground:white"><span style=3D"font-size:16px;font-family:'Arial','sans-serif=
';color:black">Customer Service Rep.</span></p><p style=3D"margin-top:5px;m=
argin-bottom: 5px;background:white"><span style=3D"font-size:16px;font-fami=
ly:'Arial','sans-serif';color:black">Designer Living&nbsp;</span></p><p sty=
le=3D"margin-top:5px;margin-bottom: 5px;background:white"><span style=3D"fo=
nt-size:16px;font-family:'Arial','sans-serif';color:black">&nbsp;</span></p=
><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.&nbsp=
;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Wal=
mart Customer Care, contacting you on behalf of the customer for the order =
below. The customer is receiving a copy of this message.</p><p><br></p><p><=
strong> Customer Name:</strong>&nbsp;alayah reynolds</p><p><strong>Customer=
 Order Number:</strong>&nbsp;200010601137839</p><p><strong>Purchase Order N=
o:</strong>&nbsp;108735691022825</p><p><strong> Reason for Contact: </stron=
g>&nbsp;Damaged/Missing Parts/Not Received</p><p><strong> Item name/number:=
 </strong>&nbsp; Comfort Spaces Vince Microfiber Bed in a Bag - 9-Piece Bla=
ck/Gray Comforter with Sheet Set, King, Size: King, Actual Color: Black/Gra=
y/1296464535</p><p><strong> Agent message: </strong>&nbsp; Customer did not=
 received her item. Please refund</p><p><br></p><p><br></p><p><strong>What =
you need to do now:</strong></p><p>1. Reply to this message to contact the =
customer, and do so within 48 hours, per the guidelines outlined in the <a =
href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer=
_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/202301=
09/6380884559860841095199830" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwdzcuKwjAUgOGnMctyLjm5LLKoqcIsBsXLA8QkYqG20KmIbz_FB_i_vwY0ls=
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</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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