Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 09 Jan 2023 18:00:17 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Yosselin Hernandez

Customer Order Number: 200010725827467

Purchase Order No: 108800536495655

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   home essence lightweight queen comforter set - springfield 7 pieces all season comforter goose down alternative fill - brown and coral pink floral pattern, Size: Queen/606829882

Agent message:   Hi there, customer advised that they did not receive their order, however, tracking shows delivered. Please check the tracking information and confirm if this item was delivered successfully.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team