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Date: Thu, 05 Jan 2023 04:43:53 +0000
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Subject: Re: Re: Re: Message from Walmart.com Customer: Give feedback,
 200010594308227 #Ref 2023010100293980
From: Teresa Rogers <c-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Thank you for your assistance.&nbsp;</div><br><div class=
=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Wed, Jan 4, 2023,=
 9:31 AM Designer Living Inc. &lt;<a href=3D"mailto:s-C304790C85AE4B89925D0=
CC077B041DC@relay.walmart.com">s-C304790C85AE4B89925D0CC077B041DC@relay.wal=
mart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D=
"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Te=
resa,</p><p><br></p><p>Please discard or donate the original set.</p><p>Her=
e is the Fedex tracking number for your replacement order : 392978223924. T=
o track simply go to <a href=3D"http://www.fedex.com" target=3D"_blank" rel=
=3D"noreferrer">www.fedex.com</a>&nbsp;and enter the tracking number.</p><p=
><br></p><p>Thank you,</p><p>Latesia</p><p>Customer Service Rep.</p><p>Desi=
gner Living&nbsp;</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Ok, thank=
 you. Do I need to send the first comforter and sheets back?</p><p><br></p>=
<p>On Tue, Jan 3, 2023, 12:00 PM Designer Living Inc. &lt;<a href=3D"mailto=
:s-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com" target=3D"_blank" re=
l=3D"noreferrer">s-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com</a>&g=
t; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8=
ex;border-left:1px #ccc solid;padding-left:1ex"><p style=3D"margin-top:5px;=
margin-bottom:5px;background:white"><span style=3D"font-size:16px;font-fami=
ly:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Hello Teresa,</span>=
</p><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span st=
yle=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;colo=
r:#333333"><br></span></p><p style=3D"margin-top:5px;margin-bottom:5px;back=
ground:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#3=
9;sans-serif&#39;;color:#333333">Thank you for the pictures.&nbsp;</span><s=
pan>At this time we have entered a full replacement order for you.&nbsp;</s=
pan></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><spa=
n style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=
color:#333333">Please allow at least 8-10 business days to receive replacem=
ent. Once tracking it available we will be able to update you with it.</spa=
n></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span =
style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;co=
lor:#333333">&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:5px;=
background:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;=
,&#39;sans-serif&#39;;color:#333333">Thank you,</span></p><p style=3D"margi=
n-top:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16px=
;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Latesia&nb=
sp;</span></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white=
"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif=
&#39;;color:#333333">Customer Service Rep.</span></p><p style=3D"margin-top=
:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16px;font=
-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Designer Living=
&nbsp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I tried to w=
ash the stain away but it still didn&#39;t&nbsp;work.&nbsp;</p><p><br></p><=
p>On Mon, Jan 2, 2023, 10:21 AM Designer Living Inc. &lt;<a href=3D"mailto:=
s-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com" target=3D"_blank" rel=
=3D"noreferrer">s-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com</a>&gt=
; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8e=
x;border-left:1px #ccc solid;padding-left:1ex"><p style=3D"margin-top:5px;m=
argin-bottom:5px;margin-left:0in"><span style=3D"font-family:&#39;Arial&#39=
;,&#39;sans-serif&#39;;color:black">Hello Walmart /Teresa-</span></p><p sty=
le=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><span style=3D"font=
-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p>=
<p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><span style=
=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Thank you=
 for your email.&nbsp; We are sorry to hear the fitted sheet to your set ar=
rived in this condition.</span></p><p style=3D"margin-top:5px;margin-bottom=
:5px;margin-left:0in"><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-=
serif&#39;;color:black">For further review of your case, can you please pro=
vide a photo showing the stained sheet?&nbsp; Thank you.</span></p><p style=
=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><span style=3D"font-f=
amily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=
 style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;background:white=
"><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:bla=
ck">Sincerely,</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margi=
n-left:0in;background:white"><span style=3D"font-family:&#39;Arial&#39;,&#3=
9;sans-serif&#39;;color:black">Helita</span></p><p style=3D"margin-top:5px;=
margin-bottom:5px;margin-left:0in;background:white"><span style=3D"font-fam=
ily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Designer Living Custo=
mer Service</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-l=
eft:0in;background:white"><span style=3D"font-family:&#39;Arial&#39;,&#39;s=
ans-serif&#39;;color:black">1-888-879-8790</span></p><p style=3D"margin-top=
:5px;margin-bottom:5px;margin-left:0in;background:white"><span style=3D"fon=
t-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"><a href=3D"mailt=
o:info@designerliving.com" title=3D"blocked::mailto:info@designerliving.com=
" target=3D"_blank" rel=3D"noreferrer"><span style=3D"color:windowtext">inf=
o@designerliving.com</span></a></span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p=
><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Teresa Rogers=
 wants to connect with you for the order below:</p><p><br></p><p><strong> C=
ustomer Order Number</strong>:&nbsp; 200010594308227</p><p><strong> Purchas=
e Order No</strong>:&nbsp; 108735586755066</p><p><strong> Reason for Contac=
t: </strong>&nbsp;Give feedback</p><p><strong> Item name/number:</strong>&n=
bsp; Comfort Spaces Wallace Microfiber 9-Piece Navy/Red Stripe Bed in a Bag=
 Comforter Set, Queen/420017759</p><p><br><br></p><p><strong>Customer Messa=
ge</strong>:<br></p><p>The fitted sheet had a stain of the color of the com=
forter=20
 in the middle of the sheet.</p><p><br></p><p><strong>What you need to do n=
ow:</strong></p><p>1. Reply to this message to contact the customer, and do=
 so within 48 hours, per the guidelines outlined in the <a href=3D"https://=
sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Require=
ments" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Car=
e Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
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