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Date: Thu, 05 Jan 2023 00:12:30 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Where is my order,
 200010534243786 #Ref 2022123100293924
From: Lisa Rich <c-0E0A9B32D97E4EE791D2063639462AA8@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div><br></div><div dir=3D"auto">I will have to shop from Amazon from now o=
n as they allow you to order and then get a refund after your item is retur=
ned. I can=E2=80=99t return it and have the chance you don=E2=80=99t have i=
t in stock then I have no bedding.</div><div dir=3D"auto"><br></div><div di=
r=3D"auto">This clearly is a wrong sized comforter which is way too short f=
or a queen bed.</div><div dir=3D"auto"><br></div><div dir=3D"auto"><br><div=
 class=3D"gmail_quote" dir=3D"auto"><div dir=3D"ltr" class=3D"gmail_attr">O=
n Wed, Jan 4, 2023 at 9:14 AM Designer Living Inc. &lt;<a href=3D"mailto:s-=
0E0A9B32D97E4EE791D2063639462AA8@relay.walmart.com">s-0E0A9B32D97E4EE791D20=
63639462AA8@relay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"=
gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-=
left:1ex"><p>Hello Lisa,</p><p><br></p><p>Thank you for your email.</p><p>U=
nfortunately this is our policy. Since there is no error on our side we wil=
l not be able to exchange this item.</p><p>The fastest way to ensure you ge=
t what you want is to return the item you have, and once the return is acce=
pted, make a separate purchase for the new item.</p><p><br></p><p>Thank you=
,</p><p>Latesia&nbsp;</p><p>Customer Service Rep.</p><p>Designer Living&nbs=
p;</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hello,</p><p><br></p><p>This is very=
 inconvenient as this was a gift and I don=E2=80=99t have the package anymo=
re. If I return it, I am without any kind of bedding for my bed. It clearly=
 is a size too small for a queen bed.</p><p><br></p><p>On Tue, Jan 3, 2023 =
at 11:16 AM Designer Living Inc. &lt;<a href=3D"mailto:s-0E0A9B32D97E4EE791=
D2063639462AA8@relay.walmart.com" target=3D"_blank">s-0E0A9B32D97E4EE791D20=
63639462AA8@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gm=
ail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-le=
ft:1ex"><p>Hello Walmart Team/ Lisa,<br></p><p><br></p><p style=3D"white-sp=
ace:normal"><strong>Customer Order Number</strong>:&nbsp; 200010534243786</=
p><p style=3D"white-space:normal"><strong>Purchase Order No</strong>:&nbsp;=
 108733928662547</p><p><br></p><p>Thank you for your order with Designer Li=
ving.</p><p>The fastest way to ensure you get what you want is to return th=
e item you have, and once the return is accepted, make a separate purchase =
for the new item.</p><p><br></p><p>Thank you,</p><p>Latesia&nbsp;</p><p>Cus=
tomer Service Rep.</p><p>Designer Living&nbsp;</p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Lisa Rich wants =
to connect with you for the order below:</p><p><br></p><p><strong> Customer=
 Order Number</strong>:&nbsp; 200010534243786</p><p><strong> Purchase Order=
 No</strong>:&nbsp; 108733928662547</p><p><strong> Reason for Contact: </st=
rong>&nbsp;Where is my order</p><p><strong> Item name/number:</strong>&nbsp=
; Comfort Spaces Mona 3-Piece Full/Queen Quilt Set, Paisley Orange/12534718=
53</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>Hi, De=
signer Living Inc.&nbsp; Our mutual costumer has received an item, but it s=
eems to be too small, but she really likes the item. She wanted to know if =
you are able to provide the cx with a king size one so she can return this =
one she had. Waiting on the reply</p><p><br></p><p><strong>What you need to=
 do now:</strong></p><p>1. Reply to this message to contact the customer, a=
nd do so within 48 hours, per the guidelines outlined in the <a href=3D"htt=
ps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Re=
quirements" target=3D"_blank">Marketplace Seller Customer Care Requirements=
=2E</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230103/6380833052186025145026951"></p><img width=3D"1px" height=3D"1px" alt=
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</blockquote></div></div>
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