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Date: Wed, 04 Jan 2023 19:10:12 +0000
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Subject: Re: Re: Re: Message from Walmart.com Customer, Ref ID:
 351F46A0098E4AC489FCBAF4657E4669 #Ref 2023010200294043
From: Jasmine Garth <pc-351F46A0098E4AC489FCBAF4657E4669@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Thank you&nbsp;</div><div><br><div class=3D"gmail_quote">=
<div dir=3D"ltr" class=3D"gmail_attr">On Wed, Jan 4, 2023 at 12:46 PM Desig=
ner Living Inc. &lt;<a href=3D"mailto:ps-351F46A0098E4AC489FCBAF4657E4669@r=
elay.walmart.com">ps-351F46A0098E4AC489FCBAF4657E4669@relay.walmart.com</a>=
&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px =
0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1e=
x;border-left-color:rgb(204,204,204)"><p><span style=3D"font-size:16px;font=
-family:Arial,sans-serif;background-color:white;color:rgb(51,51,51)">Hello =
Jasmine,</span></p><p style=3D"margin-top:5px;margin-bottom:5px;background-=
color:white"><span style=3D"font-size:16px;font-family:Arial,sans-serif;col=
or:rgb(51,51,51)">&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom=
:5px;background-color:white"><span style=3D"font-family:Arial,sans-serif;co=
lor:rgb(51,51,51)">Thank you for your email.&nbsp; At this time we have ent=
ered a replacement order for you.&nbsp;</span></p><p style=3D"margin-top:5p=
x;margin-bottom:5px;background-color:white"><span style=3D"font-size:16px;f=
ont-family:Arial,sans-serif;color:rgb(51,51,51)">Please allow at least 8-10=
 business days to receive replacement. Once tracking it available we will b=
e able to update you with it.</span></p><p style=3D"margin-top:5px;margin-b=
ottom:5px;background-color:white"><span style=3D"font-size:16px;font-family=
:Arial,sans-serif;color:rgb(51,51,51)">&nbsp;</span></p><p style=3D"margin-=
top:5px;margin-bottom:5px;background-color:white"><span style=3D"font-size:=
16px;font-family:Arial,sans-serif;color:rgb(51,51,51)">Thank you,</span></p=
><p style=3D"margin-top:5px;margin-bottom:5px;background-color:white"><span=
 style=3D"font-size:16px;font-family:Arial,sans-serif;color:rgb(51,51,51)">=
Latesia&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:5px;backgr=
ound-color:white"><span style=3D"font-size:16px;font-family:Arial,sans-seri=
f;color:rgb(51,51,51)">Customer Service Rep.</span></p><p style=3D"margin-t=
op:5px;margin-bottom:5px;background-color:white"><span style=3D"font-size:1=
6px;font-family:Arial,sans-serif;color:rgb(51,51,51)">Designer Living&nbsp;=
</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>That would be grea=
tly appreciated and I=E2=80=99m closer to the FedEx location in Columbus Ms=
=E2=80=A6</p><p><br></p><p>On Wed, Jan 4, 2023 at 12:04 PM Designer Living =
Inc. &lt;<a href=3D"mailto:ps-351F46A0098E4AC489FCBAF4657E4669@relay.walmar=
t.com" target=3D"_blank">ps-351F46A0098E4AC489FCBAF4657E4669@relay.walmart.=
com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin=
:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-le=
ft:1ex;border-left-color:rgb(204,204,204)"><p>Hello Jasmine,</p><p><br></p>=
<p>Thank you for your email.</p><p>Please note this is not an error on our =
side. We sent this order to the address that you provided. Once Fedex has p=
ossesion of the package it is no longer our responisblity.&nbsp;</p><p>Howe=
ver; we would like to send you a replacement order. We also would like to s=
uggest that you contact Fedex to have this package held at your local Fedex=
 store for pickup.</p><p><br></p><p>Please respond back to let me know if y=
ou are okay with this.</p><p><br></p><p>Thank you,</p><p>Latesia&nbsp;</p><=
p>Customer Service&nbsp;</p><p><br></p><p><br></p><p><br></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br></p><p>Ok they confirmed a delivery but I still don=E2=80=99t=
 have what I purchased=E2=80=A6it was lefted outside in a apartment complex=
=E2=80=A6so you telling me I paid for something and I didn=E2=80=99t receiv=
e it? How does that work? I work hard for my money for it to go to waste an=
d if u could give me the fedex number I=E2=80=99ll call them an tell the sa=
me thing=E2=80=A6how can I press charges on someone in a apartment complex=
=E2=80=A6u left the package at the door?who name will I write saying got th=
e package=E2=80=A6I feel like this is beyond me..I trusted you guys with my=
 money n I didn=E2=80=99t receive my package n I know it only 37 dollars th=
at I don=E2=80=99t have=E2=80=A6my daughter was expecting that cover as a C=
hristmas gift n here it is she want receive it=E2=80=A6I need higher manage=
ment cause this is ridiculous&nbsp;</p><p><br></p><p>On Tue, Jan 3, 2023 at=
 2:08 PM Designer Living Inc. &lt;<a href=3D"mailto:ps-351F46A0098E4AC489FC=
BAF4657E4669@relay.walmart.com" target=3D"_blank">ps-351F46A0098E4AC489FCBA=
F4657E4669@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gma=
il_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-le=
ft-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><p><spa=
n style=3D"font-family:Arial,sans-serif;font-size:12pt">Hello Jasmine,</spa=
n><br></p><p class=3D"MsoNormal" style=3D"margin:0in 0in 0.0001pt;font-size=
:11pt;font-family:Calibri,sans-serif"><span style=3D"font-size:12pt;font-fa=
mily:Arial,sans-serif">&nbsp;</span></p><p class=3D"MsoNormal" style=3D"mar=
gin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span s=
tyle=3D"font-size:12pt;font-family:Arial,sans-serif">Thank you for your ema=
il.</span></p><p class=3D"MsoNormal" style=3D"margin:3.75pt 0in;font-size:1=
1pt;font-family:Calibri,sans-serif"><span style=3D"font-size:12pt;font-fami=
ly:Arial,sans-serif;color:rgb(51,51,51)">Unfortunately, since
FedEx confirmed the delivery of this order we will not be able to further t=
his
claim. You may want to file a police report and a claim with your homeowner=
s
insurance.</span><span style=3D"font-family:Arial,sans-serif"></span></p><p=
 class=3D"MsoNormal" style=3D"margin:3.75pt 0in;font-size:11pt;font-family:=
Calibri,sans-serif"><span style=3D"font-size:12pt;font-family:Arial,sans-se=
rif;color:rgb(51,51,51)">&nbsp;</span><span style=3D"font-family:Arial,sans=
-serif"></span></p><p class=3D"MsoNormal" style=3D"margin:3.75pt 0in;font-s=
ize:11pt;font-family:Calibri,sans-serif"><span style=3D"font-size:12pt;font=
-family:Arial,sans-serif;color:rgb(51,51,51)">Thank you,</span><span style=
=3D"font-family:Arial,sans-serif"></span></p><p class=3D"MsoNormal" style=
=3D"margin:3.75pt 0in;font-size:11pt;font-family:Calibri,sans-serif"><span =
style=3D"font-size:12pt;font-family:Arial,sans-serif;color:rgb(51,51,51)">L=
atesia&nbsp;</span><span style=3D"font-family:Arial,sans-serif"></span></p>=
<p class=3D"MsoNormal" style=3D"margin:3.75pt 0in;font-size:11pt;font-famil=
y:Calibri,sans-serif"><span style=3D"font-size:12pt;font-family:Arial,sans-=
serif;color:rgb(51,51,51)">Customer Service Rep.</span></p><p class=3D"MsoN=
ormal" style=3D"margin:3.75pt 0in;font-size:11pt;font-family:Calibri,sans-s=
erif"><span style=3D"font-family:Arial,sans-serif"></span></p><p class=3D"M=
soNormal" style=3D"margin:3.75pt 0in;font-size:11pt;font-family:Calibri,san=
s-serif"><span style=3D"font-size:12pt;font-family:Arial,sans-serif;color:r=
gb(51,51,51)">Designer Living&nbsp;</span><span style=3D"font-family:Arial,=
sans-serif"></span></p><br><p>On Mon, Jan 2, 2023 at 5:49 PM <a href=3D"mai=
lto:info@designerliving.com" target=3D"_blank">info@designerliving.com</a> =
&lt;<a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@desig=
nerliving.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=
=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;=
padding-left:1ex;border-left-color:rgb(204,204,204)"><p>Hello Walmart /&nbs=
p;Jasmine-</p><p><br></p><p>Thank you for your email. Per our conversation,=
 I will have one of my customer service agents follow up with FedEx regardi=
ng this shipment on their return back to the office tomorrow.&nbsp; Once we=
 have more information, someone will be getting in touch with you.&nbsp; Ag=
ain, we are sorry for the circumstances.</p><p><br></p><p style=3D"margin-t=
op:5px;margin-bottom:5px;margin-left:0in;background-color:white"><span styl=
e=3D"font-family:Arial,sans-serif;color:rgb(34,34,34)">Sincerely,</span></p=
><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;background-co=
lor:white"><span style=3D"font-family:Arial,sans-serif;color:rgb(34,34,34)"=
>Helita</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:=
0in;background-color:white"><span style=3D"font-family:Arial,sans-serif;col=
or:rgb(34,34,34)">Designer Living Customer Service</span></p><p style=3D"ma=
rgin-top:5px;margin-bottom:5px;margin-left:0in;background-color:white"><spa=
n style=3D"font-family:Arial,sans-serif;color:rgb(34,34,34)">1-888-879-8790=
</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;bac=
kground-color:white"><span style=3D"font-family:Arial,sans-serif;color:rgb(=
34,34,34)"><a href=3D"mailto:info@designerliving.com" title=3D"blocked::mai=
lto:info@designerliving.com" style=3D"font-family:Arial,sans-serif" target=
=3D"_blank"><span style=3D"font-family:Arial,sans-serif;color:windowtext">i=
nfo@designerliving.com</span></a></span></p><p><br></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p><br></p><p>Hi <strong>Designer Living Inc.,</strong></p><p><br><br></p>=
<p>You have received an inquiry from <strong>Jasmine Garth</strong> <br><br=
><strong>Hello my name is Jasmine Garth n I order a comforter set that I di=
dn=E2=80=99t receive and it was marked delivered on Dec 29=E2=80=A6I waited=
 the two business days=E2=80=A6n right now I want jus want to know where is=
=2E.I asked my neighbors did they have an=
d they stated no it was stated that =
it was left outside my door but I didn=E2=80=99t get it=E2=80=A6I just want=
 a refund my order number is 2000106-40653668 please contact about my refun=
d please..I also have left messages and my phone number is 16012782974 plea=
se make contact about my purchase </strong> <br><br>You can respond to the =
customer directly by replying to this email. Please respond to this inquiry=
 within 48 hours based on our <a href=3D"https://sellerhelp.walmart.com/s/g=
uide?article=3D000006402" target=3D"_blank">Marketplace Seller Customer Car=
e Requirements</a>. We will keep a copy of each email sent and received to =
help resolve disputes, improve customer experience, and assess seller perfo=
rmance.</p><p><br><br></p><p>Thank you, <br>Walmart Customer Service Team</=
p><p><br><br></p><p>RefID: 351F46A0098E4AC489FCBAF4657E4669</p><p><img widt=
h=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/2=
0230102/6380826727196924404215201"></p></blockquote><img width=3D"1px" heig=
ht=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwdzMsOgjAQheGn=
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uote><p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay=
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p://cccp.relay.walmart.com/o/eJwdjMsKwjAQAL_GHEs2uxs3hxxqqOBBFB8fkDZprbQVSk=
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eWTYky21dlJRGUjcPuzKFfG2ImvdD0MgN5c"></blockquote><p><img width=3D"1px" hei=
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