On Wed, Jan 4, 2023 at 12= :04 PM Designer Living Inc. <ps-351F46A0098E4AC489FCBAF4657E4669@relay.wal= mart.com> wrote:

Hello Jasmine,
<= br>
Thank you for your email.
Please note this is not an error = on our side. We sent this order to the address that you provided. Once Fede= x has possesion of the package it is no longer our responisblity.
=
However; we would like to send you a replacement order. We also would li= ke to suggest that you contact Fedex to have this package held at your loca= l Fedex store for pickup.

Please respond back to let me kn= ow if you are okay with this.

Thank you,
Latesia&nbs= p;
Customer Service

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

Ok they confirmed a delivery but I still don=E2= =80=99t have what I purchased=E2=80=A6it was lefted outside in a apartment = complex=E2=80=A6so you telling me I paid for something and I didn=E2=80=99t= receive it? How does that work? I work hard for my money for it to go to w= aste and if u could give me the fedex number I=E2=80=99ll call them an tell= the same thing=E2=80=A6how can I press charges on someone in a apartment c= omplex=E2=80=A6u left the package at the door?who name will I write saying = got the package=E2=80=A6I feel like this is beyond me..I trusted you guys w= ith my money n I didn=E2=80=99t receive my package n I know it only 37 doll= ars that I don=E2=80=99t have=E2=80=A6my daughter was expecting that cover = as a Christmas gift n here it is she want receive it=E2=80=A6I need higher = management cause this is ridiculous

On Tue, Jan 3, 2= 023 at 2:08 PM Designer Living Inc. <ps-351F46A0098E4AC4= 89FCBAF4657E4669@relay.walmart.com> wrote:
=
Hello Jasmin= e,

= Thank you for y= our email.
Unfortunately, since FedEx confirmed the delivery of this order we will not be able to further t= his claim. You may want to file a police report and a claim with your homeowner= s insurance.

Thank you,
L= atesia
=
Customer Service Rep.
Designer Living

On Mon, Jan 2, 2023 at 5:49 PM info@designerliving.com = <info@desig= nerliving.com> wrote:
Hello Walmart /&nbs= p;Jasmine-

Thank you for your email. Per our conversation,= I will have one of my customer service agents follow up with FedEx regardi= ng this shipment on their return back to the office tomorrow. Once we= have more information, someone will be getting in touch with you. Ag= ain, we are sorry for the circumstances.

Sincerely,
Helita
Designer Living Customer Service
1-888-879-8790=
i= nfo@designerliving.com

=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Designer Living Inc.,

=
You have received an inquiry from Jasmine Garth
Hello my name is Jasmine Garth n I order a comforter set that I di= dn=E2=80=99t receive and it was marked delivered on Dec 29=E2=80=A6I waited= the two business days=E2=80=A6n right now I want jus want to know where is= =2E.I asked my neighbors did they have an= d they stated no it was stated that = it was left outside my door but I didn=E2=80=99t get it=E2=80=A6I just want= a refund my order number is 2000106-40653668 please contact about my refun= d please..I also have left messages and my phone number is 16012782974 plea= se make contact about my purchase

You can respond to the = customer directly by replying to this email. Please respond to this inquiry= within 48 hours based on our Marketplace Seller Customer Car= e Requirements. We will keep a copy of each email sent and received to = help resolve disputes, improve customer experience, and assess seller perfo= rmance.

Thank you,
Walmart Customer Service Team

RefID: 351F46A0098E4AC489FCBAF4657E4669