Delivered-To: info@designerliving.com Received: by 2002:a05:6214:3506:b0:531:d925:87f6 with SMTP id nk6csp1150736qvb; Wed, 4 Jan 2023 08:36:08 -0800 (PST) X-Google-Smtp-Source: AMrXdXseeV6wUKfzCtKkJMLqAw5MwpB3CFG1UlruO7oDUhxNh9kE/64ZHBnfEohOZWdje9MZnJJH X-Received: by 2002:a25:34a:0:b0:6f9:ebc8:18c with SMTP id 71-20020a25034a000000b006f9ebc8018cmr10601376ybd.1.1672850168734; Wed, 04 Jan 2023 08:36:08 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1672850168; cv=none; d=google.com; s=arc-20160816; b=aLSsirMRvbxc1eiMW7kgU3KcWe1Grpd+yqH7A0n2RunGB7A12sQ5O3L85Fnm8jiayv GpEIvz2ebfoUxorUXU4Ktq0bSLMLiTVAVUiN7KDDWV6DIMYpbOIODDe62Nzm8W/FhKvb M+dgq5IPlNDd93hS6WmPd8FI6jjtEsjcgginU3azBOMY4+dciodEqrx2Uj/+XiK9bEld DByfXNZCAm23dXEdtY425bDfG4iqZ4EBmhzrp6w0QCn0Qsh+nkyrC0TRs88gFhxBB0YY 5T58Rt7SY3HYtPaRXtux6MHKDFM3NJYdkrky0mZtd94E8B25e4J6aYHHkOzlWRQ/P1zC pybQ== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:message-id:to:from:subject:mime-version :date:sender:dkim-signature; bh=kh5njzJFPB4IMb58YjFeFh9Ky83n9sgM5DNGRP42vD0=; b=OIu9XlwDcJFj4l2UIrDeONZt9mL0RVL5TgPW+XR6SWYquUKcJuw9j4iZpjmvW9LP4R tDsMcvn7gs0TrOh0ACYkVI6Adh2U1TtSEP0UdJIUjTmilLHOvsrpzSZ5wj6DgpUqxCSI snEcix1c89XR9wlHNXnMpgUyNRLRzslx2dlm/M1tB+IC08K8LitpUKF/h++VvZcZaTTn lfmLXzdof06rL+/CS5yZ+XPfbH5tITRIpY8gsOEbm60LDuzpzdELxnX0o8Q4RWubMnJp r+Ygq9QZmgdOqUvhzbT3EbWlhBUeQUoFRaUfpQGaPgUhLsQlzzUtBN+/NbLMxiERXOAk HYGg== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=OARUUcdN; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com Return-Path: Received: from m42-24.mailgun.net (m42-24.mailgun.net. [69.72.42.24]) by mx.google.com with UTF8SMTPS id d134-20020a25e68c000000b0075b05709209si32683101ybh.458.2023.01.04.08.36.08 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Wed, 04 Jan 2023 08:36:08 -0800 (PST) Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) client-ip=69.72.42.24; Authentication-Results: mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=OARUUcdN; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1672850167; x=1672857367; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=kh5njzJFPB4IMb58YjFeFh9Ky83n9sgM5DNGRP42vD0=; b=OARUUcdNip5MtNcS3EP38nOo8/IfUPIaFhkTBa+qytBID+qpFtpSxkxXF5XOGL4rsUymqJdS 7MaIvUpYbWRgufC5qxfuqaUoKwlmQfF7+H/vrTDRErdtModY2LPoeV+tP5+i6o/5ClalgNS8 a279r9ed7BwtcdbDLk0ZTfmOJ4s= X-Mailgun-Sending-Ip: 69.72.42.24 X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: from ( []) by 8d781c0216b9 with HTTP id 63b5aaf1428edde00fd67fe8; Wed, 04 Jan 2023 16:36:01 GMT Sender: pc-351F46A0098E4AC489FCBAF4657E4669@relay.walmart.com Date: Wed, 04 Jan 2023 16:36:01 +0000 Mime-Version: 1.0 Subject: Re: Message from Walmart.com Customer, Ref ID: 351F46A0098E4AC489FCBAF4657E4669 #Ref 2023010200294043 From: Jasmine Garth To: Designer Living Inc. X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "351F46A0098E4AC489FCBAF4657E4669"} Message-Id: <20230104163601.6c3108fe24462a3e@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable
Ok they confirmed a delivery but I still don=E2=80=99t ha= ve what I purchased=E2=80=A6it was lefted outside in a apartment complex=E2= =80=A6so you telling me I paid for something and I didn=E2=80=99t receive i= t? How does that work? I work hard for my money for it to go to waste and i= f u could give me the fedex number I=E2=80=99ll call them an tell the same = thing=E2=80=A6how can I press charges on someone in a apartment complex=E2= =80=A6u left the package at the door?who name will I write saying got the p= ackage=E2=80=A6I feel like this is beyond me..I trusted you guys with my mo= ney n I didn=E2=80=99t receive my package n I know it only 37 dollars that = I don=E2=80=99t have=E2=80=A6my daughter was expecting that cover as a Chri= stmas gift n here it is she want receive it=E2=80=A6I need higher managemen= t cause this is ridiculous 

On Tue, Jan 3, 2023 at 2:08 PM Designer Living Inc. <ps-351F46A0098E= 4AC489FCBAF4657E4669@relay.walmart.com> wrote:
Hello Jasmine,

 

Thank you for your email.

Unfortunately, since FedEx confirmed the delivery of this order we will not be able to further t= his claim. You may want to file a police report and a claim with your homeowner= s insurance.

 

Thank you,

Latesia 

Customer Service Rep.

Designer Living 


On Mon, Jan 2, 2023 at 5:49 PM info@designerliv= ing.com <info@designerliving.com> wrote:

Hello= Walmart / Jasmine-


Thank you for your email. Per our= conversation, I will have one of my customer service agents follow up with= FedEx regarding this shipment on their return back to the office tomorrow.=   Once we have more information, someone will be getting in touch with= you.  Again, we are sorry for the circumstances.


Sincer= ely,

Helita

Designer Living Customer Service

=

= 1-888-879-8790

info@designerliving.com


= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D


Hi Designer Living Inc.,

=



You have received an inquiry from Jasmine Garth

Hello my name is Jasmine Garth n I order a comforte= r set that I didn=E2=80=99t receive and it was marked delivered on Dec 29= =E2=80=A6I waited the two business days=E2=80=A6n right now I want jus want= to know where is..I asked my neighbors did they have and they stated no it= was stated that it was left outside my door but I didn=E2=80=99t get it=E2= =80=A6I just want a refund my order number is 2000106-40653668 please conta= ct about my refund please..I also have left messages and my phone number is= 16012782974 please make contact about my purchase

You ca= n respond to the customer directly by replying to this email. Please respon= d to this inquiry within 48 hours based on our Marketplace Se= ller Customer Care Requirements. We will keep a copy of each email sent= and received to help resolve disputes, improve customer experience, and as= sess seller performance.



Thank you,
Walmart Custom= er Service Team



RefID: 351F46A0098E4AC489FCBAF4657E466= 9

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