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Date: Tue, 03 Jan 2023 21:50:02 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Give feedback,
 200010594308227 #Ref 2023010100293980
From: Teresa Rogers <c-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Ok, thank you. Do I need to send the first comforter and =
sheets back?</div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"=
gmail_attr">On Tue, Jan 3, 2023, 12:00 PM Designer Living Inc. &lt;<a href=
=3D"mailto:s-C304790C85AE4B89925D0CC077B041DC@relay.walmart.com">s-C304790C=
85AE4B89925D0CC077B041DC@relay.walmart.com</a>&gt; wrote:<br></div><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc s=
olid;padding-left:1ex"><p style=3D"margin-top:5px;margin-bottom:5px;backgro=
und:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;s=
ans-serif&#39;;color:#333333">Hello Teresa,</span></p><p style=3D"margin-to=
p:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16px;fon=
t-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333"><br></span></p=
><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span style=
=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#=
333333">Thank you for the pictures.&nbsp;</span><span style=3D"color:rgb(51=
,51,51);font-family:Arial,&quot;sans-serif&quot;">At this time we have ente=
red a full replacement order for you.&nbsp;</span></p><p style=3D"margin-to=
p:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16px;fon=
t-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Please allow a=
t least 8-10 business days to receive replacement. Once tracking it availab=
le we will be able to update you with it.</span></p><p style=3D"margin-top:=
5px;margin-bottom:5px;background:white"><span style=3D"font-size:16px;font-=
family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">&nbsp;</span></p=
><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span style=
=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#=
333333">Thank you,</span></p><p style=3D"margin-top:5px;margin-bottom:5px;b=
ackground:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,=
&#39;sans-serif&#39;;color:#333333">Latesia&nbsp;</span></p><p style=3D"mar=
gin-top:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16=
px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Customer=
 Service Rep.</span></p><p style=3D"margin-top:5px;margin-bottom:5px;backgr=
ound:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;=
sans-serif&#39;;color:#333333">Designer Living&nbsp;</span></p><p><br></p><=
p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>I tried to wash the stain away but it stil=
l didn&#39;t&nbsp;work.&nbsp;</p><p><br></p><p>On Mon, Jan 2, 2023, 10:21 A=
M Designer Living Inc. &lt;<a href=3D"mailto:s-C304790C85AE4B89925D0CC077B0=
41DC@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-C304790C85AE=
4B89925D0CC077B041DC@relay.walmart.com</a>&gt; wrote:<br></p><blockquote cl=
ass=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;p=
adding-left:1ex"><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0=
in"><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:b=
lack">Hello Walmart /Teresa-</span></p><p style=3D"margin-top:5px;margin-bo=
ttom:5px;margin-left:0in"><span style=3D"font-family:&#39;Arial&#39;,&#39;s=
ans-serif&#39;;color:black">&nbsp;</span></p><p style=3D"margin-top:5px;mar=
gin-bottom:5px;margin-left:0in"><span style=3D"font-family:&#39;Arial&#39;,=
&#39;sans-serif&#39;;color:black">Thank you for your email.&nbsp; We are so=
rry to hear the fitted sheet to your set arrived in this condition.</span><=
/p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><span styl=
e=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">For furt=
her review of your case, can you please provide a photo showing the stained=
 sheet?&nbsp; Thank you.</span></p><p style=3D"margin-top:5px;margin-bottom=
:5px;margin-left:0in"><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-=
serif&#39;;color:black">&nbsp;</span></p><p style=3D"margin-top:5px;margin-=
bottom:5px;margin-left:0in;background:white"><span style=3D"font-family:&#3=
9;Arial&#39;,&#39;sans-serif&#39;;color:black">Sincerely,</span></p><p styl=
e=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;background:white"><sp=
an style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">H=
elita</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0i=
n;background:white"><span style=3D"font-family:&#39;Arial&#39;,&#39;sans-se=
rif&#39;;color:black">Designer Living Customer Service</span></p><p style=
=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;background:white"><spa=
n style=3D"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">1-=
888-879-8790</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-=
left:0in;background:white"><span style=3D"font-family:&#39;Arial&#39;,&#39;=
sans-serif&#39;;color:black"><a href=3D"mailto:info@designerliving.com" tit=
le=3D"blocked::mailto:info@designerliving.com" target=3D"_blank" rel=3D"nor=
eferrer"><span style=3D"color:windowtext">info@designerliving.com</span></a=
></span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Livi=
ng Inc.,&nbsp;</p><p><br></p><p>Teresa Rogers wants to connect with you for=
 the order below:</p><p><br></p><p><strong> Customer Order Number</strong>:=
&nbsp; 200010594308227</p><p><strong> Purchase Order No</strong>:&nbsp; 108=
735586755066</p><p><strong> Reason for Contact: </strong>&nbsp;Give feedbac=
k</p><p><strong> Item name/number:</strong>&nbsp; Comfort Spaces Wallace Mi=
crofiber 9-Piece Navy/Red Stripe Bed in a Bag Comforter Set, Queen/42001775=
9</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>The fit=
ted sheet had a stain of the color of the comforter=20
 in the middle of the sheet.</p><p><br></p><p><strong>What you need to do n=
ow:</strong></p><p>1. Reply to this message to contact the customer, and do=
 so within 48 hours, per the guidelines outlined in the <a href=3D"https://=
sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Require=
ments" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Car=
e Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230102/6380824066627257343241794"></p><img width=3D"1px" height=3D"1px" alt=
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</blockquote></div>
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