Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 03 Jan 2023 20:37:29 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Aamira Fathima

Customer Order Number: 200010663104735

Purchase Order No: 108734760271235

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Mona 3-Piece Full/Queen Quilt Set, Paisley Orange, Size: Full/Queen/1253471853

Agent message:   hi seller
as per prescription of the item the customer supposed to get two pillows and received only one p[lease contact with the customer and resolved the issue

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team