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Date: Tue, 03 Jan 2023 17:07:09 +0000
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Subject: Re: Please contact the customer - Tracking Not Showing/Not Working
 #Ref 2023010200294032
From: William Hall <c-E42040AFF490440D8CF5C41B2AE86A29@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">I am missing the green pillow cases and the flowers ones =
and the sheet for the bed the&nbsp; Fitted</div><br><div class=3D"gmail_quo=
te"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Jan 3, 2023, 11:44 AM <a =
href=3D"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a =
href=3D"mailto:s-E42040AFF490440D8CF5C41B2AE86A29@relay.walmart.com">s-E420=
40AFF490440D8CF5C41B2AE86A29@relay.walmart.com</a>&gt; wrote:<br></div><blo=
ckquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #c=
cc solid;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010732691409</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Natalie 9-Piece Floral Blue/Re=
d Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Floral Bl=
ue/Red </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello Walmart Team/ William,</p><p><br></p><p style=3D"white-space=
:normal"><strong>Customer Order Number:</strong>&nbsp;200010732691409</p><p=
 style=3D"white-space:normal"><strong>Purchase Order No:</strong>&nbsp;1087=
36522844593</p><p><br></p><p>Thank you for your order with Designer Living.=
</p><p>Please be more specific as to what items are missing from this order=
=2E</p><p>Please be sure to open the comf=
orter set up completely to assure th=
at the missing items are not tucked inside of the comforter.</p><p><br></p>=
<p>Thank you,</p><p>Latesia&nbsp;</p><p>Customer Service Rep.</p><p>Designe=
r Living&nbsp;</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designe=
r Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br>=
</p><p>This is Walmart Customer Care, contacting you on behalf of the custo=
mer for the order below. The customer is receiving a copy of this message.<=
/p><p><br></p><p><strong> Customer Name:</strong>&nbsp;William Hall</p><p><=
strong>Customer Order Number:</strong>&nbsp;200010732691409</p><p><strong>P=
urchase Order No:</strong>&nbsp;108736522844593</p><p><strong> Reason for C=
ontact: </strong>&nbsp;Tracking Not Showing/Not Working</p><p><strong> Item=
 name/number: </strong>&nbsp; Comfort Spaces Natalie 9-Piece Floral Blue/Re=
d Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Floral Bl=
ue/Red/1772840977</p><p><strong> Agent message: </strong>&nbsp; customer re=
ceived a missing items on the order/ please contact customer asap</p><p><br=
></p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply=
 to this message to contact the customer, and do so within 48 hours, per th=
e guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/gu=
ide?article=3D000006402#Customer_Service_Requirements" target=3D"_blank" re=
l=3D"noreferrer">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20230103/6380833219501415743113481"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwdzk1qwzAQQOHTREszGo3l0UILV7Uhi9CQtgcY_bgVyA4YQ8jtG3qA9_GK13=
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0TuHuQ-k33Cc2I7o_gAuaDkP">
</blockquote></div>
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