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Date: Fri, 23 Dec 2022 17:25:15 +0000
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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-738287FEA22A45C1A56F897AA70A9693@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Keisheyone Buchanan</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010645863987</div>
    <div> <b>Purchase Order No:</b>&nbsp;108735588957249</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; home essence lightweight queen comforter set - springfield 7 pieces all season comforter goose down alternative fill - brown and coral pink floral pattern, Size: Queen/606829882 </div>
    <div><b> Agent message: </b>&nbsp; Good day! The cx never received the package and had checked everywhere, including her neighborhood. The cx is requesting for a full refund since the order is missing. Thank you!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy8EKwjAMANCvscexJGvSHnooY4LgQfQLtjXVwqwwh-LfK7770wAs4ICJnElhzMSdmhKwRQREAkELtskJHYgnBdFWkXZdu-oyfpr3uNzHdWvmx93cgmcnKRPkX7XWTkmRZ8ugTOx5mswaSs2P3076LNeq61JepV7_fQt93592FC_D8TicTalzSVq3QwpCDp3sh4gYO9tDtLx3XmKUNnr29AVWujfS">