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 63a5ce93797b8f476ee2c979; Fri, 23 Dec 2022 15:51:47 GMT
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Date: Fri, 23 Dec 2022 15:51:47 +0000
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Subject: Message from Walmart.com Customer: Ask a question, 200010603577374
From: Shaunna Fircak <c-53BD8FEB30ED479690468179BBF80F0B@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div>Dear Designer Living Inc.,&nbsp;</div>
    <div><br></div>
    <div>Shaunna Fircak wants to connect with you for the order below:</div>
    <div><br></div>
    <div><b> Customer Order Number</b>:&nbsp; 200010603577374</div>
    <div><b> Purchase Order No</b>:&nbsp; 108733392220611</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number:</b>&nbsp; Comfort Spaces Cavoy Microfiber Faux Silk 5-Piece Diamond Tufted Taupe Comforter Set, Queen/252091894 </div>
    <div><br><br></div>
    <div><b>Customer Message</b>:<br/></div>
    hello, this is advertised to have a removeable mattress cover but mine came damaged and there is no zipper attached to unzip the cover. I now cannot clean this mattress or the cover which was why I bought this particular mattress because it had the removeable cover. I am happy to provide a picture of the defect. 
    <div><br></div>
    <div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
    <div><br><br></div>
    <div>Thank you,&nbsp;</div>
    <div>Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy82KwjAQAOCnMccyk_855GBqC4IH0SeImUQDNUItyr79LvvdvxLQOvQIDkhwSFVZXUQLEqREKRUag9oNSRGwLTfrMqPWcqdhLUv6Gb5peaZ1G_LrKR6hkOFKXFOqDm4yVcAMlI1Cz1Q9izW0Xl9_m8u73XtZl_Zp_f7ftzCO43mn9tfpdJouovXcuPTtyMGoePDzFBVMB-3IEmjr0VGMs4cZ4i_rpjkz">