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Date: Thu, 22 Dec 2022 18:51:03 +0000
Mime-Version: 1.0
Subject: Re: Please contact the customer - Price Error/Image or Description
 Issue #Ref 2022122100293189
From: Joni Neal <c-CFA31176995A45FEB565F0289D6FA851@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">I placed this order on 12/20 it was par=
t of a local pickup order so the amount was a temporary hold. Once it poste=
d at time of pickup the price changed to 49.99. This order was placed when =
the item was 29.99. I would like a refund for the price difference being Th=
is order was placed on 12/20<br><br><div dir=3D"ltr">Sent from my iPhone</d=
iv><div dir=3D"ltr"><br><blockquote type=3D"cite">On Dec 22, 2022, at 1:45 =
PM, s-CFA31176995A45FEB565F0289D6FA851@relay.walmart.com wrote:<br><br></bl=
ockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=
=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010661284654</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Lucille 3-Piece Yellow/Charcoa=
l Comforter Set, Full/Queen, Size: Full/Queen </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello Walmart Team/ Joni,</p><p><br></p><p style=3D"white-space: n=
ormal;"><strong>Customer Order Number:</strong>&nbsp;200010661284654</p><p =
style=3D"white-space: normal;"><strong>Purchase Order No:</strong>&nbsp;108=
735690060303</p><p><br></p><p>Thank you for your order with Designer Living=
=2E</p><p>Unfortunately, this item was no=
 longer on sale at the time this ord=
er was placed.</p><p>The promo sale of $27.99 ended 12/20 at 12PM PST.&nbsp=
;</p><p><br></p><p>Thank You,</p><p>Latesia&nbsp;</p><p>Customer Service Re=
p.</p><p>Designer Living&nbsp;</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear D=
esigner Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><=
p><br></p><p>This is Walmart Customer Care, contacting you on behalf of the=
 customer for the order below. The customer is receiving a copy of this mes=
sage.</p><p><br></p><p><strong> Customer Name:</strong>&nbsp;Joni Neal</p><=
p><strong>Customer Order Number:</strong>&nbsp;200010661284654</p><p><stron=
g>Purchase Order No:</strong>&nbsp;108735690060303</p><p><strong> Reason fo=
r Contact: </strong>&nbsp;Price Error/Image or Description Issue</p><p><str=
ong> Item name/number: </strong>&nbsp; Comfort Spaces Lucille 3-Piece Yello=
w/Charcoal Comforter Set, Full/Queen, Size: Full/Queen/1549629504</p><p><st=
rong> Agent message: </strong>&nbsp; Good day!
The customer was charged 49.99$ when the price of the item was 29.99=20
please send the customer the adjustment of this price and communicate with =
her as soon as posible
Thanks in advance!
Walmart</p><p><br></p><p><br></p><p><strong>What you need to do now:</stron=
g></p><p>1. Reply to this message to contact the customer, and do so within=
 48 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp=
=2Ewalmart.com/s/guide?article=3D00000640=
2#Customer_Service_Requirements">Mar=
ketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"/ueditor/net/upload/image/202212=
22/6380730235204522176525392" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
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</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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