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Date: Tue, 20 Dec 2022 17:35:20 +0000
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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-50226B1C2D74467784826B7A23359090@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;chantale bergeau</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010641544624</div>
    <div> <b>Purchase Order No:</b>&nbsp;108734966474882</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Natalie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Full, Size: Full, Actual Color: Floral Blue/Red/1780179556 </div>
    <div><b> Agent message: </b>&nbsp; Customer received confirmation that she received the comforter she ordered, but the picture taken by Fedex for delivery showed that there was no comforter. This was lost during transit, please assist the customer with getting a replacement or confirming with Fedex if they misplaced this package and can have it properly delivered to the customer</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzrEOgjAQgOGnsSO5Xq-9duiAyGDCYPQJCi3YBEqCROPbSxz_4Uv-5KVhqTUzgog-jMpQEtkjIEpEkKw0QkVDVMnikIwiTdqeCLY0h2_1CfMStr0a1kU8vZTIrtfBAaPtEYDGaJQM5EKPTCA2n8u4HjqmV55K2ub8zmX68903TXM7qfrRdl17F7kMOaayX6PXx405ywYvTGSYLdmjuUaltAMHPxtoNvE">