Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 20 Dec 2022 00:46:51 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: tamela Banks

Customer Order Number: 200010782480737

Purchase Order No: 108734134311017

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Coco Microfiber 4-Piece Teal/Gray Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Teal/Gray/118245269

Agent message:   Hi. Customer called in because customer was not able to receive the item and he wants to be refunded for it. Please update customer through email address. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team