Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 18 Dec 2022 16:49:49 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: sarah taikowski

Customer Order Number: 200010527306702

Purchase Order No: 108734967083726

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Marlene 6-Pieces Daisies Green Comforter Set with Sheet Set, Twin, Size: Twin, Actual Color: Daisies Green/1384018958

Agent message:   Hello, customer did not receive the order. Already checked with neighbors but still no package. Customer is requesting a refund. Please respond to customers request. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team