Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 18 Dec 2022 16:31:59 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Tracey Dunston

Customer Order Number: 200010533952946

Purchase Order No: 108735070824847

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Vince Microfiber Bed in a Bag - 9-Piece Coral/Gray Comforter with Sheet Set, Queen, Size: Queen, Actual Color: Coral/Gray/1489193726

Agent message:   customer stated that she place an order for a Comfort Spaces Vince Microfiber Bed in a Bag - 9-Piece Coral/Gray Comforter with Sheet Set, Queen, Size: Queen, Actual Color: Coral/Gray.. and it was missing the comforter and need an adjustment....

name:Tracey Dunston
email:[email-masked]

order:200010533952946

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team