Delivered-To: info@designerliving.com Received: by 2002:a0c:e34a:0:b0:4c7:4bb8:64c with SMTP id a10csp251356qvm; Thu, 15 Dec 2022 07:00:13 -0800 (PST) X-Google-Smtp-Source: AA0mqf5N8eYFU6sNjobgVU9K9UQPb1LEGEA6wUb7AhIjYlpw5jmZQWLDGquHqc2fH+K0KLghS+89 X-Received: by 2002:a81:c8d:0:b0:3e5:eb5e:1f8f with SMTP id 135-20020a810c8d000000b003e5eb5e1f8fmr5202569ywm.3.1671116413420; Thu, 15 Dec 2022 07:00:13 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1671116413; cv=none; d=google.com; s=arc-20160816; b=mS2nJPGXiEZAAHHsyprdi+H80sMTABvqE3grflYhDkPtJCd0dtFrh4Wf5k/hDc+D24 iZELRha2uV4QvFtn5Hb4kZWOrnh/xa+3hd5dJbSVnS6A0DM98ZO/fd2ZL0tyDp4d+ioM flQkFu6dlggAOlFp7V3WOUydYPVxtUwOFOhQRjO7ALtgKmLIq7X1b/Cnq4ymLPgGZ5rV KfHoQK/TFZpMCdkmVPVSnYcCVGb0r+EyhEESDIuyAK9Wc6yDB238tWmevxxl63Imj/Mn vtMO1BbigRTzaGr+zaaytvvSy3nR/ItGsrQKUwAce2RqFHVE0bVmWiFnsb+K8bJkiTEQ E9cQ== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:message-id:to:from:subject:mime-version :date:sender:dkim-signature; bh=Kz7ruUaLru7h8nAUMzvmdkeJIQV7pY+pJh/OvmG6B7Q=; b=GLZ9ldk/TrRdquKEgEYf4WTEfY8/3EzsKdIIgErQnbOIywJcf3KYXJPALpR05nLo19 MsJ8HVbUtBcaEso6mckR9zf+rXlxDXTw/LqB8Ha3nL42yBR0OV5i+LDmH+JUtIXg/CE9 lC/vMF8wiiwwIBkR4QJ6VKrB9G3MLHz0f03iaj6leQDAZovzznGxh75K5ark9089XUtV 5YZeBKhTFzv1tcGgj0burLK0nhmDWt3s8a/lebCvm5+dJPT2uDcjnxC47ttKiUElx1LY aQg9gqAsnRufTLLF7e225de4XcOJwPjR92teYGVhMsQMfOWXbZDXHU7azkvO6OikEh6R HwoA== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=X3pXmp9q; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com Return-Path: Received: from m42-24.mailgun.net (m42-24.mailgun.net. [69.72.42.24]) by mx.google.com with UTF8SMTPS id 12-20020a81110c000000b0043198eb190esi3007815ywr.474.2022.12.15.07.00.13 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Thu, 15 Dec 2022 07:00:13 -0800 (PST) Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) client-ip=69.72.42.24; Authentication-Results: mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=X3pXmp9q; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1671116412; x=1671123612; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=Kz7ruUaLru7h8nAUMzvmdkeJIQV7pY+pJh/OvmG6B7Q=; b=X3pXmp9qUkKUSIDo3tP+JM7jnZwwsCerU2SKraKRwWh+cAcK1QsU1k/D4NWxvW7NX/dJ/o6O uxWf4ZexJpx8p9PG3ml9Az3nxZpAVQuMj7SrNABT8U/m2Ulk5XPm6jz+dnGolDvCmQDhlagJ xOeNy93KnvlOHulpQuW7XOp3tkw= X-Mailgun-Sending-Ip: 69.72.42.24 X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: from ( []) by 02e1ce67fc27 with HTTP id 639b367a1d807ee076a0c22f; Thu, 15 Dec 2022 15:00:10 GMT Sender: c-DAD7B9EDA24C4C43BCEF77551BC13544@relay.walmart.com Date: Thu, 15 Dec 2022 15:00:10 +0000 Mime-Version: 1.0 Subject: Re: Please contact the customer - Return/Replace - Lost in Transit #Ref 2022121400292633 From: Kimberly Pettiford To: Designer Living Inc. X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "DAD7B9EDA24C4C43BCEF77551BC13544"} Message-Id: <20221215150010.f5445f966f0e2f60@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

I ask my neighbors they didn=E2=80=99t have the packages = and I was at work

On Thu, Dec 15, 2022 at 9:45 AM info@designerliving.com <s-DAD7B9EDA24C4C43BCEF77= 551BC13544@relay.walmart.com> wrote:

You have a message from Designer Living Inc. - Walmart.com =

Sales Order Id: 200010552073220

Item: Comfort Spaces Pierre Soft Microfiber 4-Piece= Gray/Orange Sporty Striped Comforter Set, Queen, Size: Queen, Actual Color= : Gray/Orange Stripe

Hello Walmart Team / Kimberly,

<= p style=3D"margin-top:5px;margin-bottom:5px;background:white">Thank you for your email. Per the FedEx tracking details, t= he Walmart order # 200010552073220 was delivered to the address listed on t= he order. FedEx confirmed receipt of delivery by the photos taken below. Fe= dEx Tracking # 391994111424.

It was left= in the mail room.
We ask that you please check with family, friends, and nearby nei= ghbors to see if someone retrieved the packages on your behalf.

Thank you,
Latesia
Customer Service Rep.
Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc= =2E

** THIS IS AN=20= ESCALATION **

This = is Walmart Customer Care, contacting you on behalf of the customer for the = order below. The customer is receiving a copy of this message.

Customer Name: Kimberly Pettiford
Customer Order Number: 200010552073220
Purchas= e Order No: 108734552256670
Reason for Contact= : Return/Replace - Lost in Transit
Item name/= number: Comfort Spaces Pierre Soft Microfiber 4-Piece Gray/= Orange Sporty Striped Comforter Set, Queen, Size: Queen, Actual Color: Gray= /Orange Stripe/654648978
Agent message: plea= se replace

What you need to do now:
1. Reply to this message to contact the customer, and do so wit= hin 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Th= ank you,
Your Walmart Customer Care Team

Walmart Customer Service Team