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Sender: pc-CFC35591684C4BE08C8B941442AE4346@relay.walmart.com
Date: Tue, 13 Dec 2022 16:46:09 +0000
Mime-Version: 1.0
Subject: Re: RE:Re: RE:Message from Walmart.com Customer, Ref ID:
 CFC35591684C4BE08C8B941442AE4346 #Ref 2022120800292042
From: Nikki Simonson <pc-CFC35591684C4BE08C8B941442AE4346@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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Thank you. Do you have a tracking number for the replacement?&nbsp;
<div><br>
</div>
<div id=3D"ms-outlook-mobile-signature" dir=3D"auto">Sent via the Samsung G=
alaxy A51 5G, an AT&amp;T 5G smartphone<br>
Get <a href=3D"https://aka.ms/AAb9ysg">Outlook for Android</a></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> ps-CFC35591684C4BE08C=
8B941442AE4346@relay.walmart.com &lt;ps-CFC35591684C4BE08C8B941442AE4346@re=
lay.walmart.com&gt; on behalf of Designer Living
 Inc. &lt;ps-CFC35591684C4BE08C8B941442AE4346@relay.walmart.com&gt;<br>
<b>Sent:</b> Tuesday, December 13, 2022 7:59:25 AM<br>
<b>To:</b> Nikki Simonson &lt;nsimonson75@outlook.com&gt;<br>
<b>Subject:</b> RE:Re: RE:Message from Walmart.com Customer, Ref ID: CFC355=
91684C4BE08C8B941442AE4346 #Ref 2022120800292042</font>
<div>&nbsp;</div>
</div>
<div>
<p>Hello Nikki,</p>
<p><br>
</p>
<p>Thank you for your email.</p>
<p>A replacement order has been entered for you.</p>
<p>Please allow 8-10 business days to receive your replacement.</p>
<p><br>
</p>
<p>We&nbsp;apologize for any inconvenience this may have caused.&nbsp;</p>
<p><br>
</p>
<p>Thank you,</p>
<p>Latesia&nbsp;</p>
<p>Customer Service Rep.</p>
<p>Designer Living&nbsp;</p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p>
<p>Hi. Any updates? I'm fixing to cancel my order.&nbsp;</p>
<p><br>
</p>
<p>Sent via the Samsung Galaxy A51 5G, an AT&amp;T 5G smartphone<br>
Get <a href=3D"https://aka.ms/AAb9ysg">Outlook for Android</a></p>
<hr>
<p><span style=3D"font-family:Calibri,sans-serif; font-size:11pt; color:#00=
0000"><strong>From:</strong> ps-CFC35591684C4BE08C8B941442AE4346@relay.walm=
art.com</span></p>
<p>&nbsp;</p>
<p>Hello Nikki,</p>
<p><br>
</p>
<p>Thank you for your email.</p>
<p><br>
</p>
<p>Please note that your order is is transit with Fedex. However I do notic=
ed there no movement has been made since 12/4/2022.</p>
<p>We have reached out to fedex to see if we can get more information on th=
e delivery.</p>
<p><br>
</p>
<p>We have opened a tracer investigation with Fedex. Generally, these take =
between 1-8 business days to resolve, but can be completed quicker. Once Fe=
dex completes their investigation, they will notify us of the results and w=
e, in turn, will contact you directly.</p>
<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;</p>
<p>We do appreciate your patience while the investigation is in progress.</=
p>
<p><br>
Thank you,</p>
<p>Latesia&nbsp;</p>
<p>Customer Service Rep.</p>
<p>Designer Living&nbsp;<br>
<br>
</p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D=3D=3D</p>
<p><br>
</p>
<p>Hi <strong>Designer Living Inc.,</strong></p>
<p><br>
<br>
</p>
<p>You have received an inquiry from <strong>Nikki Simonson</strong> <br>
<br>
<strong>FedEx hasn't delivered my package that was suppose to be delivered =
on the 6th. FedEx tracking # 391391112653 was suppose to be delivered to ad=
dress 177 Bobo lane Rogersville AL. 35652. They aren't giving me any info o=
n the package</strong><br>
<br>
You can respond to the customer directly by replying to this email. Please =
respond to this inquiry within 48 hours based on our<a href=3D"https://sell=
erhelp.walmart.com/s/guide?article=3D000006402">Marketplace Seller Customer=
 Care Requirements</a>. We will keep
 a copy of each email sent and received to help resolve disputes, improve c=
ustomer experience, and assess seller performance.</p>
<p><br>
<br>
</p>
<p>Thank you, <br>
Walmart Customer Service Team</p>
<p><br>
<br>
</p>
<p>RefID: CFC35591684C4BE08C8B941442AE4346</p>
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