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Date: Mon, 12 Dec 2022 19:32:15 +0000
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Subject: Please contact the customer - Request cancel
From: Walmart Customer Care
 <a-4FC52B377D4348ADA881CA92D4078FD6@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Teresa Shestak</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010657763914</div>
    <div> <b>Purchase Order No:</b>&nbsp;108734656112622</div>
    <div><b> Reason for Contact: </b>&nbsp;Request cancel</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Natalie 6-Piece Floral Blue/Red Comforter Set with Sheet Set, Twin-XL, Size: Twin-XL, Actual Color: Floral Blue/Red/1985151887 </div>
    <div><b> Agent message: </b>&nbsp; customer wants a queen size instead of a twin size and please cancel the other comforter, so she only want 1 queen size comforter </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy0sKwjAQANDTmGXJzOTXRRY1VRBciJ4gZhIN1Ai1KN7eD2_9sgdjpbOkSQv2sZBRWVSPEhF-ekLQXZQKkF1JkovLxCsl5zzFd_eK0y3OS5fuN3H1wP05lh4VJCNNsZAYHaUiz6TZAIvZ11bu3835US8tz1N91nb598WHEA4rGk6b_X5zFLWlyrktO_ZqGzSuydpRkXLDODgHYehxVNK67Wg-2YE47g">