Subject: Re: RE:Message from Walmart.com Customer, Ref ID: CFC35591684C4BE08C8B941442AE4346 #Ref 2022120800292042
From: Nikki Simonson <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 11 Dec 2022 17:57:27 +0000

Hi. Any updates? I'm fixing to cancel my order.

Sent via the Samsung Galaxy A51 5G, an AT&T 5G smartphone

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From: [email-masked] <[email-masked]> on behalf of Designer Living
Inc. <[email-masked]>

Sent: Friday, December 9, 2022 8:52:29 AM

To: Nikki Simonson <[email-masked]>

Subject: RE:Message from Walmart.com Customer, Ref ID: CFC35591684C4BE08C8B941442AE4346 #Ref 2022120800292042

Hello Nikki,

Thank you for your email.

Please note that your order is is transit with Fedex. However I do noticed there no movement has been made since 12/4/2022.

We have reached out to fedex to see if we can get more information on the delivery.

We have opened a tracer investigation with Fedex. Generally, these take between 1-8 business days to resolve, but can be completed quicker. Once Fedex completes their investigation, they will notify us of the results and we, in turn, will contact you directly.

We do appreciate your patience while the investigation is in progress.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Hi Designer Living Inc.,

You have received an inquiry from Nikki Simonson

FedEx hasn't delivered my package that was suppose to be delivered on the 6th. FedEx tracking # 391391112653 was suppose to be delivered to address 177 Bobo lane Rogersville AL. 35652. They aren't giving me any info on the package

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our
Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,

Walmart Customer Service Team

RefID: CFC35591684C4BE08C8B941442AE4346