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[24.45.151.148]) by smtp.gmail.com with ESMTPSA id u7-20020a05620a0c4700b006fc8fc061f7sm4134790qki.129.2022.12.11.08.28.25 for (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Sun, 11 Dec 2022 08:28:25 -0800 (PST) From: Allison Adams Content-Type: multipart/alternative; boundary="Apple-Mail=_CC7C9F0B-55C5-43C7-8AD4-5CE1B70BC1AF" Mime-Version: 1.0 (Mac OS X Mail 15.0 \(3693.40.0.1.81\)) Subject: Re: Confirmation - Order Shipped -D22C03074A #Ref 2022120700291902 Date: Sun, 11 Dec 2022 11:28:22 -0500 References: <16D1AD11-BBA8-4542-B8A3-E6A577809C19@jlahome.com> To: info@designerliving.com In-Reply-To: Message-Id: <86862350-570F-4F1A-BDB9-559EE96E2F12@jlahome.com> X-Mailer: Apple Mail (2.3693.40.0.1.81) --Apple-Mail=_CC7C9F0B-55C5-43C7-8AD4-5CE1B70BC1AF Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi Latesia, Pickup happened on Friday but I did not see tracking # sent for the rug? = If you could please send it would be appreciated. Thanks, Allison > On Dec 7, 2022, at 2:44 PM, Customer Service info@designerliving.com = wrote: >=20 > Hello Allison, >=20 > Thank you for the pictures. > As per our phone conversation, we have scheduled a pickup for the item = that was sent to you in error. >=20 > The pick-up time is scheduled for 10 AM on 10/09/2022.=20 > Please use the attached prepaid Fedex label to ship this item with. = Please remove or cover the old shipping label. >=20 > We have entered a replacement order for the rug. Please allow 8-10 = business days to receive this item. >=20 > We sincerely apologize for any inconvenience this may have caused. >=20 > Thank you, > Latesia=20 > Customer Service Rep. > Designer Living=20 >=20 >=20 >=20 >=20 >=20 >=20 > On Wed, Dec 7, 2022 at 12:51 PM Allison Adams = > wrote: > Hi Latesia, >=20 > Thanks for the reply. Please see photos of box and label attached. >=20 > Best, > Allison >=20 >=20 > >=20 >=20 >=20 >=20 >> On Dec 7, 2022, at 11:26 AM, info@designerliving.com = wrote: >>=20 >> Hello Allison, >>=20 >>=20 >>=20 >> Thank you for your email. >>=20 >> Please send pictures outside of the box and a picture of the shipping = label to the chair. >>=20 >>=20 >>=20 >> Also, It does appear that the Linen sheets is still in transit with = Fedex. Here is the tracking # 391658824416. To track your order please = visit www.fedex.com . >>=20 >>=20 >>=20 >> We do apologize for any inconvenience this may have caused. >>=20 >>=20 >>=20 >> Thank you, >>=20 >> Latesia=20 >>=20 >> Customer Service Rep. >>=20 >> Designer Living=20 >>=20 >> = =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D >>=20 >> Hello, >>=20 >>=20 >>=20 >> I just received a very large Swivel chair that I did not order. Not = sure how this happened or how it can be arranged to be picked up? >>=20 >>=20 >>=20 >> I also received the Flannel sheets in my order but not the Rug or = Linen blend sheets. >>=20 >>=20 >>=20 >> Thank you, >>=20 >> Allison=20 >>=20 >>=20 >>=20 >> Begin forwarded message: >>=20 >>=20 >> From: noreply@designerliving.com >> Subject: Confirmation - Order Shipped -D22C03074A >>=20 >> Date: December 5, 2022 at 1:22:35 PM EST >>=20 >> To: Allison.adams@jlahome.com >>=20 >>=20 >> >> NEW | BEDDING | FURNITURE | HOME DECOR | SALE >>=20 >> Hi Allison.adams,We have shipped your item(s) and this completes your = order. Your order is on its way and can no longer be changed.Visit Your = Account for more information on your order status, rewards, gift card = balance, and more.Need to get in touch with our Customer Service Team? = Email=C2=A0info@designerliving.com or = call 1.888.879.8790 (MON - FRI, 9:00 AM - 7:30 PM EST AND 6:00 AM ~ 4:30 = PM PST).Shipping Method: Free ShippingCarrier: FedEx,FedExIf you want to = exchange or return your products, please see our Return Policy.If you = want more information please see our FAQ.Thank you for shopping with = us.Designer Living Order SummaryOrder Date: = 2022-12-03T22:33:37.2430000|Order #: D22C03074AShipping Address:Allison = Adams40 Roosevelt BoulevardEast Patchogue, NY, = 11772US646-919-0073allysun@mac.comShipping = = Date:2022-12-05T00:00:00.0000000Shipping Method:Free Shipping = ItemsRegular Price:$1,051.06Discount:-$628.09Coupon:-$211.50Sales = Tax:$0.00Shipping Fee:$0.00Require Signature:$0.00Order = Total:$211.47Designer Living Dollars:-$0.00Voucher or Gift = Card:-$0.00Charged$211.47 Oversized Cotton Flannel 4 Piece Sheet = SetBeautyrestSIZE:King COLOR:Grey SolidQTY:1TOTAL:$33.99Amanda Black & = Ivory Modern Area RugMadison ParkSIZE:6x9' = COLOR:Black/IvoryQTY:1TOTAL:$127.49Linen Blend 4PC Sheet SetMadison = ParkSIZE:Queen COLOR:GrayQTY:1TOTAL:$49.99=09 >> =20 >>=20 >> >> =20 >> 400 Longfellow Court >> Livermore, CA 94550 USA >> Manage Profile & Unsubscribe = >> =C2=A92018 Designer Living Inc. >>=20 >>=20 >=20 > --Apple-Mail=_CC7C9F0B-55C5-43C7-8AD4-5CE1B70BC1AF Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Hi = Latesia,

Pickup = happened on Friday but I did not see tracking # sent for the rug? =  If you could please send it would be appreciated.

Thanks,
Allison

On = Dec 7, 2022, at 2:44 PM, Customer Service info@designerliving.com <info@designerliving.com> wrote:

Hello = Allison,

Thank you for = the pictures.
As per our = phone conversation, we have scheduled a pickup for the item that was = sent to you in error.

The pick-up = time is scheduled for 10 AM on 10/09/2022. 
Please use the = attached prepaid Fedex label to ship this item with. Please remove or = cover the old shipping label.

We have entered = a replacement order for the rug. Please allow 8-10 business days to = receive this item.

We = sincerely apologize for any inconvenience this may have = caused.

Thank = you,
Latesia 
Customer = Service Rep.
Designer = Living 






On Wed, Dec 7, 2022 at 12:51 PM Allison = Adams <allison.adams@jlahome.com> wrote:
Hi Latesia,

Thanks for the reply. = Please see photos of box and label attached.

Best,
Allison


<IMG_4932.jpeg><IMG_4933.jpeg><IMG_4934.jpeg><IMG_4935.jpeg>




On Dec 7, 2022, at 11:26 AM, info@designerliving.com wrote:

Hello Allison,


Thank you for your email.

Please send pictures outside of the box and a picture of the = shipping label to the chair.


Also, It does appear that the Linen sheets = is still in transit with Fedex. Here is the tracking # 391658824416. To = track your order please visit www.fedex.com.


We do apologize for any inconvenience this = may have caused.


Thank = you,

Latesia 

Customer Service = Rep.

Designer Living 

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Hello,


I just received a very large Swivel chair = that I did not order.  Not sure how this happened or how it can be = arranged to be picked up?


I also received the Flannel sheets in my order but not the = Rug or Linen blend sheets.


Thank you,

Allison 


Begin = forwarded message:


From: = noreply@designerliving.com

Subject: = Confirmation - Order Shipped -D22C03074A

Date: = December 5, 2022 at 1:22:35 = PM EST

To: = Allison.adams@jlahome.com



3D"DesignerLiving
NEW    |    BEDDING&nbs= p;   |    FURNITURE   &n= bsp;|    HOME DECOR    | = ;   SALE

Hi = Allison.adams,We have shipped your item(s) and this completes your = order. Your order is on its way and can no longer be changed.Visit Your = Account for more information on your order status, rewards, gift card = balance, and more.Need to get in touch with our Customer Service Team? = Email info@designerliving.com or call = 1.888.879.8790 (MON - FRI, 9:00 AM - 7:30 PM EST AND 6:00 AM ~ 4:30 PM = PST).Shipping Method: Free ShippingCarrier: FedEx,FedExIf you want to = exchange or return your products, please see our Return Policy.If you = want more information please see our FAQ.Thank you for shopping with = us.Designer Living Order SummaryOrder = Date: 2022-12-03T22:33:37.2430000|Order #: D22C03074AShipping = Address:Allison Adams40 Roosevelt BoulevardEast Patchogue, NY, 11772US646-919-0073allysun@mac.comShipping = Date:2022-12-05T00:00:00.0000000Shipping Method:Free = Shipping ItemsRegular = Price:$1,051.06Discount:-$628.09Coupon:-$211.50Sales Tax:$0.00Shipping = Fee:$0.00Require Signature:$0.00Order Total:$211.47Designer Living = Dollars:-$0.00Voucher or Gift Card:-$0.00Charged$211.47 Oversized = Cotton Flannel 4 Piece Sheet SetBeautyrestSIZE:King COLOR:Grey = SolidQTY:1TOTAL:$33.99Amanda Black & Ivory Modern Area RugMadison = ParkSIZE:6x9' COLOR:Black/IvoryQTY:1TOTAL:$127.49Linen Blend 4PC = Sheet SetMadison ParkSIZE:Queen COLOR:GrayQTY:1TOTAL:$49.99
 

3D"DesignerLiving
          &nb= sp;     
400 Longfellow Court
Livermore, CA 94550 = USA
Manage Profile & = Unsubscribe
=C2=A92018 Designer Living = Inc.



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