Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 10 Dec 2022 17:37:39 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Pam Moran

Customer Order Number: 200010663795572

Purchase Order No: 108734134824803

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Madison Park Darcey Cozy Faux Suede 4 Piece Full/Queen Comforter Set, Gray, Size: Full/Queen, Actual Color: Gray/1329251392

Agent message:   the order has been marked as delivered but the customer has not received the item
please update the customer about the tracking of the order and get it delivered as soon as possible

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team