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Date: Fri, 09 Dec 2022 21:47:13 +0000
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Subject: Please contact the customer - Where is my order
From: Walmart Customer Care
 <a-D5C46BE4A3A1447D8CC1EF8561E52A21@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Katherine Lundgren-Frias</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010572508669</div>
    <div> <b>Purchase Order No:</b>&nbsp;108733392103484</div>
    <div><b> Reason for Contact: </b>&nbsp;Where is my order</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Natalie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Floral Blue/Red/1772840977 </div>
    <div><b> Agent message: </b>&nbsp; Customer did not receive the order. FedEx confirmed it was delivered to the wrong address. Please send replacement. Customer really needs it. Please process and update the customer.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzdEKgyAUgOGnmZfhOR4tL7xo5mDQxdiewNSaUAYtNvb2i93-8PEnA6rmCpEIWTR-FIoSywY5IiDXCFSDqMbQ-MgFjF7wcPQT8S3N_lt9_Lz4ba_CurCn0UKibqTSWopEGIdANATOJWIIuka2mVzG9dAxvfJU0jbndy7Tn-_GWns7ifbh-t7dWS4hx1T2azSdtKTOjlrRAlHdNdaCuxwjcBJbhB9TxjfD">