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Date: Fri, 09 Dec 2022 18:50:57 +0000
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Subject: Please contact the customer - Return/Replace - Late to Arrive
From: Walmart Customer Care
 <a-4860B4B2448F4338A4ED0CE5DA5E27CE@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Bri Gordon</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010651496663</div>
    <div> <b>Purchase Order No:</b>&nbsp;108733926563877</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Late to Arrive</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Vixie Microfiber 3-Piece Purple/Charcoal Comforter Set, King, Size: King, Actual Color: Purple/Charcoal/964788499 </div>
    <div><b> Agent message: </b>&nbsp; Hi,
This item is not delivered to the address as it lost after delivery, kindly issue a refund or replacement for it as soon as possible.
Your prompt response on this will be highly appreciated.
Thank you so much in advance.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzEEOwiAQAMDXyLFhYVngwKFSTEw8GH0BFqgklSa10fh7jQ-YyQ5IcwIwpFhysUjCzKoTXAgQ3IJRXOkukkyWgMZSorhB3iFf8xw_3TvOj7hu3bg82N0pLEj2phNYGJOF36Atpwy2GGU0sNXVVpafTvlZp5bXub5qm_58c977807213A6hQurbawpt-2YHBrie9wLRHNAKU2PYeA-qKFXQWgfvnXqN_g">