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Date: Fri, 09 Dec 2022 19:18:19 +0000
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Subject: Re: Re: Message from Walmart.com Customer: Ask a question,
 200010521872328 #Ref 2022120800292025
From: Cheryl Newby <c-B5F77B55AC2F4DBC805B94DDF2F6436D@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Thank you&nbsp;</div><div><br><div class=3D"gmail_quote">=
<div dir=3D"ltr" class=3D"gmail_attr">On Fri, Dec 9, 2022 at 9:25 AM Design=
er Living Inc. &lt;<a href=3D"mailto:s-B5F77B55AC2F4DBC805B94DDF2F6436D@rel=
ay.walmart.com">s-B5F77B55AC2F4DBC805B94DDF2F6436D@relay.walmart.com</a>&gt=
; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px=
 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;b=
order-left-color:rgb(204,204,204)"><p><span style=3D"font-size:16px;font-fa=
mily:Arial,sans-serif;color:rgb(32,34,35)">Hello Cheryl,</span></p><p><span=
 style=3D"font-size:16px;font-family:Arial,sans-serif;color:rgb(32,34,35)">=
&nbsp;</span></p><p><span style=3D"font-size:16px;font-family:Arial,sans-se=
rif;color:rgb(32,34,35)">Thank you for the pictures. Please use the attache=
d prepaid Fedex label to ship the wrong item back to us.</span></p><p><span=
 style=3D"font-size:16px;font-family:Arial,sans-serif;color:rgb(32,34,35)">=
&nbsp;</span></p><p><span style=3D"font-size:16px;font-family:Arial,sans-se=
rif;color:rgb(32,34,35)">We have entered a replacement order to be shipped =
to you. Please allow 8-10 business day to receive this package. Once tracki=
ng is available we will be able to update you with the details.</span></p><=
p><span style=3D"font-size:16px;font-family:Arial,sans-serif;color:rgb(32,3=
4,35)">&nbsp;</span></p><p><span style=3D"font-size:16px;font-family:Arial,=
sans-serif;color:rgb(32,34,35)">We apologize for any inconvenience this may=
 have caused.</span></p><p><span style=3D"font-size:16px;font-family:Arial,=
sans-serif;color:rgb(32,34,35)">&nbsp;</span></p><p><span style=3D"font-siz=
e:16px;font-family:Arial,sans-serif;color:rgb(32,34,35)">Thank you,</span><=
/p><p><span style=3D"font-size:16px;font-family:Arial,sans-serif;color:rgb(=
32,34,35)">Latesia </span></p><p><span style=3D"font-size:16px;font-family:=
Arial,sans-serif;color:rgb(32,34,35)">Customer Service Rep.</span></p><p><s=
pan style=3D"font-size:16px;font-family:Arial,sans-serif;color:rgb(32,34,35=
)">Designer Living </span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>=
I recieved this instead of the 9piece King striped set&nbsp;</p><p><br></p>=
<p><img></p><p><img></p><p><img></p><p><br></p><p><br></p><p>On Thu, Dec 8,=
 2022 at 3:10 PM Designer Living Inc. &lt;<a href=3D"mailto:s-B5F77B55AC2F4=
DBC805B94DDF2F6436D@relay.walmart.com" target=3D"_blank">s-B5F77B55AC2F4DBC=
805B94DDF2F6436D@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=
=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;bo=
rder-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">=
<p style=3D"margin-top:5px;margin-left:0in;margin-bottom:0px"><span style=
=3D"font-family:Arial,sans-serif;color:black">Hello Walmart Team/ Cheryl,</=
span></p><p style=3D"margin-top:5px;margin-left:0in;margin-bottom:0px"><spa=
n style=3D"font-family:Arial,sans-serif;color:black">&nbsp;</span></p><p st=
yle=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><strong><span styl=
e=3D"font-family:Arial,sans-serif;color:black"></span></strong></p><p style=
=3D"white-space:normal"><strong>Customer Order Number</strong>:&nbsp; 20001=
0521872328</p><p style=3D"white-space:normal"><strong>Purchase Order No</st=
rong>:&nbsp; 108734032253512</p><p style=3D"margin-top:5px;margin-bottom:5p=
x;margin-left:0in"><span style=3D"font-family:Arial,sans-serif;color:black"=
></span><br></p><p>Thank you for bringing this to our attention. Please giv=
e us a chance to make it right. Please send pictures of the box upc label (=
 item number) and a picture of the item inside of the box to&nbsp;our custo=
mer service so that we are able to confirm this item. Please reply to this =
email or send to <a href=3D"mailto:info@designerliving.com" target=3D"_blan=
k">info@designerliving.com</a>, Monday through Friday from 7:00 am- 3:30 pm=
 (PST). We are willing to help you with your case as much as we can.&nbsp;<=
/p><p style=3D"margin-top:5px;margin-left:0in;margin-bottom:0px"><span styl=
e=3D"font-family:Arial,sans-serif;color:black">&nbsp;</span></p><p style=3D=
"margin-top:5px;margin-left:0in;margin-bottom:0px;font-variant-ligatures:no=
rmal;font-variant-caps:normal;text-align:start;word-spacing:0px"><span styl=
e=3D"font-family:Arial,sans-serif;color:black">Thank you,</span></p><p styl=
e=3D"margin-top:5px;margin-left:0in;margin-bottom:0px;font-variant-ligature=
s:normal;font-variant-caps:normal;text-align:start;word-spacing:0px"><span =
style=3D"font-family:Arial,sans-serif;color:black">Latesia&nbsp;</span></p>=
<p style=3D"margin-top:5px;margin-left:0in;margin-bottom:0px;font-variant-l=
igatures:normal;font-variant-caps:normal;text-align:start;word-spacing:0px"=
><span style=3D"font-family:Arial,sans-serif;color:black">Customer Service =
Rep.</span></p><p style=3D"margin-top:5px;margin-left:0in;margin-bottom:0px=
;font-variant-ligatures:normal;font-variant-caps:normal;text-align:start;wo=
rd-spacing:0px"><span style=3D"font-family:Arial,sans-serif;color:black">De=
signer Living&nbsp;</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>=
Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Cheryl Newby wants to con=
nect with you for the order below:</p><p><br></p><p><strong> Customer Order=
 Number</strong>:&nbsp; 200010521872328</p><p><strong> Purchase Order No</s=
trong>:&nbsp; 108734032253512</p><p><strong> Reason for Contact: </strong>&=
nbsp;Ask a question</p><p><strong> Item name/number:</strong>&nbsp; Comfort=
 Spaces Wallace Microfiber 9-Piece Navy/Red Stripe Bed in a Bag Comforter S=
et, King/1178745392</p><p><br><br></p><p><strong>Customer Message</strong>:=
<br></p><p>I received a different item?? How can this be resolved</p><p><br=
></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this me=
ssage to contact the customer, and do so within 48 hours, per the guideline=
s outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=
=3D000006402#Customer_Service_Requirements" target=3D"_blank">Marketplace S=
eller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
221208/6380609784891502227265706"></p><img width=3D"1px" height=3D"1px" alt=
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7ZlvgTsqWtDA9w66roeeyEj3RuFSzf9"></blockquote></div></div>
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