On Fri, Dec 9, 2022 at 11:32 AM Designer Living Inc. <s-60070EB= DA0B742EB83ACEEB2E87C9E78@relay.walmart.com> wrote:

<= p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in">Hello Jasmine,

Thank you for your email.

&= nbsp;

Walmart order # 1087339= 28058773

Unfortunately, since FedEx confirm= ed the delivery of this order we won=E2=80=99t be able to further this clai= m. You may want to file a claim a with your home owners insurance.

Unfortunately it is too late to c= ancel Walmart Order Number: 1087= 33928058774.

This order is already processing and too f= ar into the system to prevent shipment at this time.

This orde= r will be shipping on FedEx tracking # 391632321983.

If y= ou still would like to return your order once received please follow the st= eps within your Walmart account.

Thank you= ,

Latesia

Customer Service Rep.

<= p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in;font-variant-li= gatures:normal;font-variant-caps:normal;text-align:start;word-spacing:0px">= Designer Living

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

I also want my other order cancel.

<= br>

On Fri, Dec 9, 2022 at 6:49 AM Jasmine Byers <jasminelynnbyers@gmail.com<= /a>> wrote:

Good morning,

That is not my porch. I do not have a grey towel on my porch.&n= bsp;

Thank you

On Fri, Dec 9, 2022 = at 6:45 AM inf= o@designerliving.com <s-60070EBDA0B742EB83ACEEB2E87C9= E78@relay.walmart.com> wrote:
=
You have a message from Designer Living Inc. - Walmart.com
=

Sales Order Id: 200010609= 276484
Item: Comfort Spaces Vixie Microfiber= 2-Piece Purple/Charcoal Comforter Set, Twin/Twin XL, Size: Twin/Twin-XL, A= ctual Color: Purple/Charcoal

Hello Walmart Te= am / Jasmine,

Thank you for your = email. Per the FedEx tracking details, the Walmart order # 200010609276484 = was delivered to the address listed on the order. FedEx confirmed receipt o= f delivery by the photos taken below. FedEx Tracking # 391620021385. Please= note that our current shipments do not require a signature.

We = ask that you please check with family, friends, and nearby neighbors to see= if someone retrieved the packages on your behalf.
Th= ank you,
Latesia
Customer Service Rep.
Designer Living

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care= , contacting you on behalf of the customer for the order below. The custome= r is receiving a copy of this message.

Customer N= ame: jasmine byers
Customer Order Number: 200010609276484
Purchase Order No: 108= 733928058773
Reason for Contact: Tracking Not= Showing/Not Working
Item name/number: Comfo= rt Spaces Vixie Microfiber 2-Piece Purple/Charcoal Comforter Set, Twin/Twin= XL, Size: Twin/Twin-XL, Actual Color: Purple/Charcoal/371772018
Agent message: The customer received a notification sa= ying her item was delivered and she did not receive it. The tracking number= does not show any signature as a proof the item was received. The customer= is looking for the replacement so please get in contact with her to explai= n all the process. Thanks

What you need to do now:
1. Reply to this message to contact the customer, and do so within = 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Th= ank you,
Your Walmart Customer Care Team

Walma= rt Customer Service Team