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Date: Fri, 09 Dec 2022 14:49:34 +0000
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Subject: Re: Please contact the customer - Tracking Not Showing/Not Working
 #Ref 2022120700291947
From: jasmine byers <c-60070EBDA0B742EB83ACEEB2E87C9E78@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Good morning,</div><div dir=3D"auto"><br></div><div dir=
=3D"auto">That is not my porch. I do not have a grey towel on my porch.&nbs=
p;</div><div dir=3D"auto"><br></div><div dir=3D"auto">Thank you&nbsp;</div>=
<div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">O=
n Fri, Dec 9, 2022 at 6:45 AM <a href=3D"mailto:info@designerliving.com">in=
fo@designerliving.com</a> &lt;<a href=3D"mailto:s-60070EBDA0B742EB83ACEEB2E=
87C9E78@relay.walmart.com">s-60070EBDA0B742EB83ACEEB2E87C9E78@relay.walmart=
=2Ecom</a>&gt; wrote:<br></div><blockquot=
e class=3D"gmail_quote" style=3D"mar=
gin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr=
">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010609276484</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Vixie Microfiber 2-Piece Purpl=
e/Charcoal Comforter Set, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: P=
urple/Charcoal </div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span =
style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;co=
lor:black">Hello Walmart Team / Jasmine,</span></p><p style=3D"margin-top:5=
px;margin-bottom:5px;background:white"><span style=3D"font-size:16px;font-f=
amily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=
 style=3D"margin-top:5px;margin-bottom:5px;background:white"><span style=3D=
"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:blac=
k">Thank&nbsp;you for your email. Per the FedEx tracking details, the Walma=
rt order # 200010609276484 was delivered to the address listed on the order=
=2E FedEx confirmed receipt of delivery b=
y the photos taken below. FedEx Trac=
king # 391620021385. Please note that our current shipments do not require =
a signature.</span></p><p style=3D"margin-top:5px;margin-bottom:5px;backgro=
und:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;s=
ans-serif&#39;;color:black"><br></span></p><p style=3D"margin-top:5px;margi=
n-bottom:5px;background:white"><span style=3D"font-size:16px;font-family:&#=
39;Arial&#39;,&#39;sans-serif&#39;;color:black"><img src=3D"https://eecsyst=
em.com/AttachedFilesUS/EmailFile%5CSend%5C2022%5C12%5C09%5C06%5Ce68581c3-23=
d8-4a65-86be-20cf7cb0f7a5download.jpg" title=3D"download.jpg" alt=3D"downlo=
ad.jpg"></span></p><p style=3D"margin-top:5px;margin-bottom:5px;background:=
white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-=
serif&#39;;color:black">We ask that you please check with family, friends, =
and nearby neighbors to see if someone retrieved the packages on your behal=
f.&nbsp; </span></p><p style=3D"margin-top:5px;margin-bottom:5px;background=
:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans=
-serif&#39;;color:black">Thank you,</span></p><p style=3D"margin-top:5px;ma=
rgin-bottom:5px;background:white"><font face=3D"Arial, sans-serif">Latesia&=
nbsp;</font></p><p style=3D"margin-top:5px;margin-bottom:5px;background:whi=
te"><font face=3D"Arial, sans-serif">Customer Service Rep.</font></p><p sty=
le=3D"margin-top:5px;margin-bottom:5px;background:white"><font face=3D"Aria=
l, sans-serif">Designer Living&nbsp;</font></p><p><br></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS =
IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, contact=
ing you on behalf of the customer for the order below. The customer is rece=
iving a copy of this message.</p><p><br></p><p><strong> Customer Name:</str=
ong>&nbsp;jasmine byers</p><p><strong>Customer Order Number:</strong>&nbsp;=
200010609276484</p><p><strong>Purchase Order No:</strong>&nbsp;108733928058=
773</p><p><strong> Reason for Contact: </strong>&nbsp;Tracking Not Showing/=
Not Working</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spaces=
 Vixie Microfiber 2-Piece Purple/Charcoal Comforter Set, Twin/Twin XL, Size=
: Twin/Twin-XL, Actual Color: Purple/Charcoal/371772018</p><p><strong> Agen=
t message: </strong>&nbsp; The customer received a notification saying her =
item was delivered and she did not receive it. The tracking number does not=
 show any signature as a proof the item was received. The customer is looki=
ng for the replacement so please get in contact with her to explain all the=
 process.
Thanks</p><p><br></p><p><br></p><p><strong>What you need to do now:</strong=
></p><p>1. Reply to this message to contact the customer, and do so within =
48 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.=
walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements" targ=
et=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20221209/6380616499592657909997744"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwdzMsOgjAQQNGvoUsyfQ4suoDahQuj8fEBQylaAzUBEsPfS9zfe6LlBkHXyL=
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t9Weed8KX6GrPVY_rtw59A">
</blockquote></div></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwdy7EOwiAQANCvKWMDd1cOBoYWGUwc=
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