Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 08 Dec 2022 19:15:20 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Cheryl Newby

Customer Order Number: 200010521872328

Purchase Order No: 108734032253512

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Microfiber Colin 9-Piece Red/Gray Reversible Bed in a Bag Comforter Set, Queen, Size: Queen, Actual Color: Red/Gray/927183516

Agent message:   cx did receievd the wrom item please process refund

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team