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Subject: Please contact the customer - Tracking Not Showing/Not Working
From: Walmart Customer Care
 <a-60070EBDA0B742EB83ACEEB2E87C9E78@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;jasmine byers</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010609276484</div>
    <div> <b>Purchase Order No:</b>&nbsp;108733928058773</div>
    <div><b> Reason for Contact: </b>&nbsp;Tracking Not Showing/Not Working</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Vixie Microfiber 2-Piece Purple/Charcoal Comforter Set, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: Purple/Charcoal/371772018 </div>
    <div><b> Agent message: </b>&nbsp; The customer received a notification saying her item was delivered and she did not receive it. The tracking number does not show any signature as a proof the item was received. The customer is looking for the replacement so please get in contact with her to explain all the process.
Thanks</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy7FuwyAQANCvCaN1viMcDAw2YaiUoWq_AMyRIDlEcqxW_fsmefsTPxoGfWQDpIpPlYwW1TwC4ohg4QWHerREuGQrxmVkfdCwyZr-ht-03tK2D8v9pq5-qc9TkhutE6mMxER5dIm1TdmUrDbfer0_d5FHu3TZ1vbT-uXddx9C-DzQ9B3P5_ilWl9akb5_FG8AGOJ8mmBmjXG2NIUYZ4yWg4ts_wGGNDiJ">