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Date: Mon, 05 Dec 2022 22:02:26 +0000
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Subject: Re: RE:Re: RE:Please contact the customer - Delivered to Wrong
 Location/LAD #Ref 2022120400291703
From: teresa Damron <c-1E9EBD8E4EE548BFB3E3A6D2D8B510D7@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head></head><body><div class=3D"ydpe88ccc30yahoo-style-wrap" style=
=3D"font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px=
;"><div></div>
        <div><br></div><div dir=3D"ltr" data-setdir=3D"false">yes thank you=
 I received it i was just saying the mattress on the same order but differe=
nt seller i did not receive <br></div><div dir=3D"ltr" data-setdir=3D"false=
">i just didnt want to get a refund or replacement when i done got the comf=
orter set <br></div><div dir=3D"ltr" data-setdir=3D"false">Merry Christmas =
<br></div>
       =20
        </div><div id=3D"yahoo_quoted_0480289892" class=3D"yahoo_quoted">
            <div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
               =20
                <div>
                    On Monday, December 5, 2022 at 02:20:22 PM EST, Designe=
r Living Inc. &lt;s-1e9ebd8e4ee548bfb3e3a6d2d8b510d7@relay.walmart.com&gt; =
wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id=3D"yiv4193520385"><div><p>Hello Teresa,</p><p>=
<br clear=3D"none"></p><p>Thank you for your order with Designer Living.</p=
><p><br clear=3D"none"></p><p>Please note that we do not sell mattresses. O=
ne item was ordered on Walmart order # 200010524968632 which is the item li=
sted below.</p><p>Fedex confirmed delivery of this package. It appears orde=
rs were placed with other companies which may be causing some mix-up.</p><p=
><br clear=3D"none"></p><p>Marlene Complete Bed with Sheet Set Size :&nbsp;=
King Color :&nbsp;Multi</p><p><br clear=3D"none"></p><p>Thank you,</p><p>La=
tesia&nbsp;</p><p>Customer Service Rep.</p><p>Designer Living&nbsp;</p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br clear=3D"none"></p><p>I received the comforter set I=
 did not receive the mattress <br clear=3D"none"></p><p><br clear=3D"none">=
</p><p><br clear=3D"none"></p><p>On Monday, December 5, 2022 at 12:45:36 PM=
 EST, info@designerliving.com</p><div id=3D"yiv4193520385yqt10139" class=3D=
"yiv4193520385yqt2730142595"><p><br clear=3D"none"></p><p><br clear=3D"none=
"></p><p>You have a message from Designer Living Inc. - Walmart.com &nbsp;<=
/p><p><br clear=3D"none"></p><hr><p><br clear=3D"none"></p><p><strong> Sale=
s Order Id: </strong>&nbsp;200010524968632</p><p><strong> Item: </strong>&n=
bsp; Comfort Spaces Marlene 9-Pieces Daisies Green Comforter Set with Sheet=
 Set, King, Size: King, Actual Color: Daisies Green</p><p><br clear=3D"none=
"></p><p><br clear=3D"none"></p><p style=3D"margin-top:5px;margin-bottom:5p=
x;background:white;"><span style=3D"font-size:16px;color:black;">Hello Walm=
art Team / Teresa,</span></p><p style=3D"margin-top:5px;margin-bottom:5px;b=
ackground:white;"><span style=3D"font-size:16px;color:black;">&nbsp;</span>=
</p><p style=3D"margin-top:5px;margin-bottom:5px;background:white;"><span s=
tyle=3D"font-size:16px;color:black;">Thank&nbsp;you for your email. Per the=
 FedEx tracking details, the Walmart order # 200010524968632 was delivered =
to the address listed on the order. FedEx confirmed receipt of delivery by =
the photos taken below.&nbsp; Fedex Tracking #&nbsp;</span>391391099983.</p=
><p style=3D"margin-top:5px;margin-bottom:5px;background:white;"><br clear=
=3D"none"></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white=
;"><span style=3D"font-size:16px;color:black;"><img src=3D"https://eecsyste=
m.com/AttachedFilesUS/EmailFile\Send\2022\12\05\09\75f2da68-cc34-4117-8675-=
efc554bfb017download.jpg" title=3D"download.jpg" alt=3D"download.jpg"></spa=
n></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white;"><span=
 style=3D"font-size:16px;color:black;">We ask that you please check with fa=
mily, friends, and nearby neighbors to see if someone retrieved the package=
s on your behalf.&nbsp; </span></p><p style=3D"margin-top:5px;margin-bottom=
:5px;background:white;"><span style=3D"font-family:Arial,;">Thank you,</spa=
n><br clear=3D"none"></p><p style=3D"margin-top:5px;margin-bottom:5px;backg=
round:white;"><span style=3D"font-family:Arial,;"><br clear=3D"none"></span=
></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white;"><span =
style=3D"font-size:16px;color:black;">Latesia&nbsp;</span></p><p style=3D"m=
argin-top:5px;margin-bottom:5px;background:white;"><span style=3D"font-size=
:16px;color:black;">Customer Service Rep.</span></p><p style=3D"margin-top:=
5px;margin-bottom:5px;background:white;"><span style=3D"font-size:16px;colo=
r:black;">Designer Living&nbsp;</span></p><p><br clear=3D"none"></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p><br clear=3D"none"></p><p>Dear Designer Living Inc.&nbsp;</=
p><p><br clear=3D"none"></p><p>** THIS IS AN ESCALATION **</p><p><br clear=
=3D"none"></p><p>This is Walmart Customer Care, contacting you on behalf of=
 the customer for the order below. The customer is receiving a copy of this=
 message.</p><p><br clear=3D"none"></p><p><strong> Customer Name:</strong>&=
nbsp;teresa Damron</p><p><strong>Customer Order Number:</strong>&nbsp;20001=
0524968632</p><p><strong>Purchase Order No:</strong>&nbsp;108733410216975</=
p><p><strong> Reason for Contact: </strong>&nbsp;Delivered to Wrong Locatio=
n/LAD</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spaces Marle=
ne 9-Pieces Daisies Green Comforter Set with Sheet Set, King, Size: King, A=
ctual Color: Daisies Green/1855860771</p><p><strong> Agent message: </stron=
g>&nbsp; costumer did not received the item, please check. thank you!</p><p=
><br clear=3D"none"></p><p><br clear=3D"none"></p><p><strong>What you need =
to do now:</strong></p><p>1. Reply to this message to contact the customer,=
 and do so within 48 hours, per the guidelines outlined in the <a shape=3D"=
rect" href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Cu=
stomer_Service_Requirements" target=3D"_blank" rel=3D"noreferrer noopener">=
Marketplace Seller Customer Care Requirements.</a>
 <br clear=3D"none"> 2. If there has been no reply to this communication wi=
thin 48 hours, Walmart may proactively refund the customer.</p><p><br clear=
=3D"none"></p><p><br clear=3D"none"></p><p>Thank you,&nbsp;<br clear=3D"non=
e"> Your Walmart Customer Care Team</p><p><br clear=3D"none"></p><p><img al=
t=3D"" width=3D"1px" height=3D"1px"></p><p><br clear=3D"none"></p><hr><p><b=
r clear=3D"none"></p><p>Walmart Customer Service Team</p></div><p><br clear=
=3D"none"></p><p><img alt=3D"" width=3D"1px" height=3D"1px"></p><p><img alt=
=3D"" width=3D"1px" height=3D"1px"></p><img alt=3D"" src=3D"http://cccp.rel=
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</div></div></div>
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