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Date: Mon, 05 Dec 2022 19:26:19 +0000
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Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD
 #Ref 2022120500291752
From: Nakia Jackson <c-31748F7612F346F293E9134CA80285A3@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">I did not receive it</div><div><br><div class=3D"gmail_qu=
ote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Dec 5, 2022 at 1:59 PM <=
a href=3D"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<=
a href=3D"mailto:s-31748F7612F346F293E9134CA80285A3@relay.walmart.com">s-31=
748F7612F346F293E9134CA80285A3@relay.walmart.com</a>&gt; wrote:<br></div><b=
lockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px =
#ccc solid;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010567272949</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Natalie 9-Piece Floral Blue/Re=
d Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Floral Bl=
ue/Red </div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span =
style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;co=
lor:black">Hello Walmart Team / Nakia-</span></p><p style=3D"margin-top:5px=
;margin-bottom:5px;background:white"><span style=3D"font-size:16px;font-fam=
ily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p s=
tyle=3D"margin-top:5px;margin-bottom:5px;background:white"><span style=3D"f=
ont-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"=
>Thank&nbsp;you for your email. Per the FedEx tracking details, the Walmart=
 order # 200010567272949 was delivered to the address listed on the order. =
FedEx confirmed receipt of delivery with the proof of delivery. The item wa=
s handed to the customer.</span></p><p style=3D"margin-top:5px;margin-botto=
m:5px;background:white"><span style=3D"font-size:16px;font-family:&#39;Aria=
l&#39;,&#39;sans-serif&#39;;color:black"><br></span></p><p style=3D"margin-=
top:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16px;f=
ont-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">FedEx Tracking=
 # 391391102940.&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:5=
px;background:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#=
39;,&#39;sans-serif&#39;;color:black"><br></span></p><p style=3D"margin-top=
:5px;margin-bottom:5px;background:white"><span style=3D"font-family:Arial,&=
quot;sans-serif&quot;">We ask that you please check with family, friends, a=
nd nearby neighbors to see if someone retrieved the packages on your behalf=
=2E&nbsp;</span></p><p style=3D"margin-to=
p:5px;margin-bottom:5px;background:w=
hite"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-s=
erif&#39;;color:black">Thank you,</span></p><p style=3D"margin-top:5px;marg=
in-bottom:5px;background:white"><font face=3D"Arial, sans-serif">Latesia&nb=
sp;</font></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white=
"><font face=3D"Arial, sans-serif">Customer Service Rep.</font></p><p style=
=3D"margin-top:5px;margin-bottom:5px;background:white"><font face=3D"Arial,=
 sans-serif">Designer Living&nbsp;</font></p><p><br></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS IS =
AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, contacting=
 you on behalf of the customer for the order below. The customer is receivi=
ng a copy of this message.</p><p><br></p><p><strong> Customer Name:</strong=
>&nbsp;Nakia Jackson</p><p><strong>Customer Order Number:</strong>&nbsp;200=
010567272949</p><p><strong>Purchase Order No:</strong>&nbsp;108733499399345=
</p><p><strong> Reason for Contact: </strong>&nbsp;Delivered to Wrong Locat=
ion/LAD</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spaces Nat=
alie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen, Size: Que=
en, Actual Color: Floral Blue/Red/1772840977</p><p><strong> Agent message: =
</strong>&nbsp; Hi there, this is Maria from Walmart Customer Service. Cust=
omer did not receive the item as it shows in the tracking number. customer =
double check everywhere and any item received so can you please issue a ful=
l refund? &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &n=
bsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; =
&nbsp; &nbsp;Thank You, Regards.</p><p><br></p><p><br></p><p><strong>What y=
ou need to do now:</strong></p><p>1. Reply to this message to contact the c=
ustomer, and do so within 48 hours, per the guidelines outlined in the <a h=
ref=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_=
Service_Requirements" target=3D"_blank">Marketplace Seller Customer Care Re=
quirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20221205/6380583457252220969641796"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
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TRjMMYCxafQavRvNE4SPOPY"></blockquote></div></div>
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