Subject: Re: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2022120400291703
From: teresa Damron <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 05 Dec 2022 18:25:35 +0000

I received the comforter set I did not receive the mattress

On Monday, December 5, 2022 at 12:45:36 PM EST, [email-masked] <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200010524968632

Item:   Comfort Spaces Marlene 9-Pieces Daisies Green Comforter Set with Sheet Set, King, Size: King, Actual Color: Daisies Green

Hello Walmart Team / Teresa,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010524968632 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below.  Fedex Tracking # 391391099983.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: teresa Damron

Customer Order Number: 200010524968632

Purchase Order No: 108733410216975

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Marlene 9-Pieces Daisies Green Comforter Set with Sheet Set, King, Size: King, Actual Color: Daisies Green/1855860771

Agent message:   costumer did not received the item, please check. thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service Team