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Subject: Please contact the customer - Return/Replace - Incorrect Item
 Received
From: Walmart Customer Care
 <a-D5CF2935F88743829DD70945D36816BF@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Cindy Evans</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010587884538</div>
    <div> <b>Purchase Order No:</b>&nbsp;108732869993830</div>
    <div><b> Reason for Contact: </b>&nbsp;Return/Replace - Incorrect Item Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Microfiber Bed in a Bag Ava 9-Piece Black Comforter with Sheet Set, King, Size: King, Actual Color: Black/1904536745 </div>
    <div><b> Agent message: </b>&nbsp; Hi seller, customer received a wrong item, she supposedly getting the black one but she received a wrong color, size, and design of the item. Customer want the one she purchased. Please help customer getting the original item and requesting replacement.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy0tqwzAQANDTREszmo8-Cy1aO4ZAFqE9gSqNE4GjgGtacvuWvP3TZJ0HlMCRTU15IcdqWkJAtAhiHVviARaSghIjF-sh1wPDpmt-Dr95vedtH8rjbm5JwaECKRVfo6B8AXFVKZS1SKjZbKn15fG_q363a9dtbT-tX199T-M4Xg709nk8n48fpvXSqvb9VNMk44yRZA7BMwWM0-QhskzkgnXv8x-TADh2">