Delivered-To: info@designerliving.com
Received: by 2002:a0c:e34a:0:b0:4c7:4bb8:64c with SMTP id a10csp1825523qvm;
        Mon, 5 Dec 2022 06:34:34 -0800 (PST)
X-Google-Smtp-Source: AA0mqf6/k80CtWKoxAbkEjxpoWUVBYsqdrnj4cBUuufV7H05aP4FTeAFErf697CpsSkCjqpgKZwo
X-Received: by 2002:a05:6870:3395:b0:133:bf6:5797 with SMTP id w21-20020a056870339500b001330bf65797mr37988945oae.196.1670250874501;
        Mon, 05 Dec 2022 06:34:34 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1670250874; cv=none;
        d=google.com; s=arc-20160816;
        b=I3cFADJpNyRFpXvbtnKRWl1QfL+S75JdUmCq2DZlkr3NYgswnw/4LTmg6UOdwRHKOt
         ihfluCb4SKkV/5yjwYqNGVVOheEzTaBhNU1iu5hXHCz2uuQMBnBIHdjqsuH9acn7o1z9
         nopQj1+UkHOtUd+SIvROD74zIhLZGasxyFT3Z7t5ltHB5XD1oKFz4NmetezRjQ1dEp+W
         yqUn9IcAzlOhCx9fdwhXJusxvwPCqxezuYl/FykanBJWLi54l7u9/ayOT8UzWfSwKoOB
         tL+QAMyI/CVEAUzIg7wQap8hpV7W3EJZzfcH4iVffDPlZryHPww7WTo9ivWAiIyT1OrE
         6ChQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:message-id:to:from:subject:mime-version
         :date:sender:dkim-signature;
        bh=ULArMPWagPx0m2aTceyMH+AiMhNPa628GVvQUYGDm6M=;
        b=qHgv7U8U3sCtkBthvI33WvL0hlTUGN+oYFG5bbL9SpEYCDnApGfLDHh9etUe6Sa0M/
         puS4oXGnFgAbzPGpbRyQi5VtqEqLd0iP4BhIgPU78F523iffVmdV/uLHHvetss3A0GKW
         nplvlcUBkFToddjJ55paPcwV8HUpynj7P0UgW5KmhqV8CW15tGqy0sVnxUe8bUgMgDxX
         KA5R5phLpBZ8svXSi9yOBK2mEgayQbBzP6LVM9PiCL7+hWWGIV79XCM2PrZRe+EkdfjO
         knZ2SU76lINbitkLSg7Vmpn4xJIe5HO6v4ZtwGQcvVHOLIddPavvw717b7c9YQoEVz+2
         u7HQ==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=YYWGMCci;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.88 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
Return-Path: <bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com>
Received: from m42-88.mailgun.net (m42-88.mailgun.net. [69.72.42.88])
        by mx.google.com with UTF8SMTPS id m30-20020a05683026de00b00666a50cccd0si10281125otu.238.2022.12.05.06.34.33
        for <info@designerliving.com>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Mon, 05 Dec 2022 06:34:34 -0800 (PST)
Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.88 as permitted sender) client-ip=69.72.42.88;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=YYWGMCci;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.88 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt;
 s=smtp; t=1670250871; x=1670258071; h=Content-Transfer-Encoding:
 Content-Type: Message-Id: To: To: From: From: Subject: Subject:
 Mime-Version: Date: Sender: Sender;
 bh=ULArMPWagPx0m2aTceyMH+AiMhNPa628GVvQUYGDm6M=; b=YYWGMCci+kR98ZwsfRQTaEY7mwPcDo9eTpVM/u0amilOy+LONTvp3c6x8qsAI+CLkQsHw43U
 U2v6TUSvKVQmg3lK9gJGpiihXD5HWnR1I2nNRq2JcdPG5nh4stf7K7rasBums0akWNFLBv6H
 d5FBMureCLMYi2nc6hStMTXhx+w=
X-Mailgun-Sending-Ip: 69.72.42.88
X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0=
Received: from <unknown> (<unknown> []) by 9e033e05022b with HTTP id
 638e0177cdd671fc6969d808; Mon, 05 Dec 2022 14:34:31 GMT
Sender: c-6BFE54FDE63F48DB93DF9A132F4E3769@relay.walmart.com
Date: Mon, 05 Dec 2022 14:34:31 +0000
Mime-Version: 1.0
Subject: Re: Please contact the customer - Damaged/Missing Parts/Not
 Received #Ref 2022120300291582
From: Amber Righthouse <c-6BFE54FDE63F48DB93DF9A132F4E3769@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
X-Mailgun-Tag: CCCP:SELLER
X-Mailgun-Track-Opens: true
X-Mailgun-Variables: {"incidentId": "6BFE54FDE63F48DB93DF9A132F4E3769"}
Message-Id: <20221205143431.3b8d6b179fb55e0c@relay.walmart.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto">Yes I see the picture but that picture basically just sho=
ws a picture of the box. I&#39;ve checked with my neighbors and they never =
got anything like that either.&nbsp;</div><br><div class=3D"gmail_quote"><d=
iv dir=3D"ltr" class=3D"gmail_attr">On Mon, Dec 5, 2022, 9:00 AM <a href=3D=
"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a href=3D=
"mailto:s-6BFE54FDE63F48DB93DF9A132F4E3769@relay.walmart.com">s-6BFE54FDE63=
F48DB93DF9A132F4E3769@relay.walmart.com</a>&gt; wrote:<br></div><blockquote=
 class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc soli=
d;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200010525270601</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Bed in a Bag Gloria Black 6-Pi=
ece Comforter with Sheet Set, Twin XL, Size: Twin XL, Actual Color: Black <=
/div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span =
style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;co=
lor:black">Hello Walmart Team / Amber,</span></p><p style=3D"margin-top:5px=
;margin-bottom:5px;background:white"><span style=3D"font-size:16px;font-fam=
ily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p s=
tyle=3D"margin-top:5px;margin-bottom:5px;background:white"><span style=3D"f=
ont-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"=
>Thank&nbsp;you for your email. Per the FedEx tracking details, the Walmart=
 order # 200010525270601 was delivered to the address listed on the order. =
FedEx confirmed receipt of delivery by the photos taken below.&nbsp;</span>=
</p><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span st=
yle=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;colo=
r:black"><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile%5CSend=
%5C2022%5C12%5C05%5C05%5C952d3c41-0efb-47e4-a48f-308af2c0c51edownload.jpg" =
title=3D"download.jpg" alt=3D"download.jpg"></span></p><p style=3D"margin-t=
op:5px;margin-bottom:5px;background:white"><span style=3D"font-size:16px;fo=
nt-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"><br></span></p>=
<p style=3D"margin-top:5px;margin-bottom:5px;background:white"><span style=
=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:b=
lack">Here is the Fedex Tracking #&nbsp;</span>391141716118</p><p style=3D"=
margin-top:5px;margin-bottom:5px;background:white"><span style=3D"font-size=
:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">We ask =
that you please check with family, friends, and nearby neighbors to see if =
someone retrieved the packages on your behalf.&nbsp; </span></p><p style=3D=
"margin-top:5px;margin-bottom:5px;background:white"><span style=3D"font-siz=
e:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"><br></=
span></p><p style=3D"margin-top:5px;margin-bottom:5px;background:white"><sp=
an style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;=
;color:black">Thank you,</span></p><p style=3D"margin-top:5px;margin-bottom=
:5px;background:white"><span style=3D"font-size:16px;font-family:&#39;Arial=
&#39;,&#39;sans-serif&#39;;color:black">Latesia&nbsp;</span></p><p style=3D=
"margin-top:5px;margin-bottom:5px;background:white"><span style=3D"font-siz=
e:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Custom=
er Service Rep.</span></p><p style=3D"margin-top:5px;margin-bottom:5px;back=
ground:white"><span style=3D"font-size:16px;font-family:&#39;Arial&#39;,&#3=
9;sans-serif&#39;;color:black">Designer Living&nbsp;</span></p><p><br></p><=
p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br>=
</p><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Custome=
r Care, contacting you on behalf of the customer for the order below. The c=
ustomer is receiving a copy of this message.</p><p><br></p><p><strong> Cust=
omer Name:</strong>&nbsp;Amber Righthouse</p><p><strong>Customer Order Numb=
er:</strong>&nbsp;200010525270601</p><p><strong>Purchase Order No:</strong>=
&nbsp;108733180675410</p><p><strong> Reason for Contact: </strong>&nbsp;Dam=
aged/Missing Parts/Not Received</p><p><strong> Item name/number: </strong>&=
nbsp; Comfort Spaces Bed in a Bag Gloria Black 6-Piece Comforter with Sheet=
 Set, Twin XL, Size: Twin XL, Actual Color: Black/961669352</p><p><strong> =
Agent message: </strong>&nbsp; Hello Seller! The customer has not received =
this item. It was marked delivered, but she does not have it. She would lik=
e a replacement or refund please. Can you look into this for her? Her email=
 address to be reached on is <a href=3D"mailto:ADAWNRIGHT7@GMAIL.COM" targe=
t=3D"_blank" rel=3D"noreferrer">ADAWNRIGHT7@GMAIL.COM</a>. Thank you!</p><p=
><br></p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. R=
eply to this message to contact the customer, and do so within 48 hours, pe=
r the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/=
s/guide?article=3D000006402#Customer_Service_Requirements" target=3D"_blank=
" rel=3D"noreferrer">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image=
/20221205/6380581668299936964689934"></p>
 </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwdzMGKwjAQANCvMccyk5kkzSEHbRvYgyju7gdMmlQDbYVSkP17cT_gvRLQOt=
DctgZVDjKR5aJq0KA1ajDIAAYaLBkcZksolAy4A8NWZvlrXjIvsu3N-FzUI-g8gbR2JGDvEhi2y=
FMCmrxOyZCoLUiW17rV-2P_JPdF6vyP99B13fVAx-73--dyHm6qrmPNZd2_crCnOBiO_WApctuf=
PPXRH5F05IGc9W84sDeh">
</blockquote></div>

<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwdy0FuwyAQAMDXhKPFsrD2HjgkNkiV=
cqjaF4AXO0gOkRwrUX_fqnOf4oF6bZweelDi=
04Jki6reaGPAaAcWLUKHeRDK0POSnSt6Plm9ly39dO-03dN-dPPjrm7eDEiSZi3EKYMDJ5SK0ww=
kvDBntfvalsfflvKsayv7Vl-1rf_98OM4fp7w_B2u1_ClapurlHZ8iKdLDM7GKRBGO0wXxinyGd=
BEG7An_gWy2DjK">