Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sun, 04 Dec 2022 14:45:15 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Miranda Meneely-Arizmendi

Customer Order Number: 200010573847097

Purchase Order No: 108733497577063

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Coco 3-Piece Teal/Gray Printed Damask Pattern Quilt Bedding Set, Full/Queen, Size: Full/Queen, Actual Color: Teal/Gray/949159655

Agent message:   hello, the customer inform us that she didn't receive the order but is marked as delivered, can you help us with a replacement?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team