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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-8AF085D8AEDB46E38DEE0A83305F21F3@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Cristianne Moss</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010601119877</div>
    <div> <b>Purchase Order No:</b>&nbsp;108733614965302</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Lucille 3-Piece Yellow/Charcoal Comforter Set, Full/Queen, Size: Full/Queen/1549629504 </div>
    <div><b> Agent message: </b>&nbsp; Hi seller, customer called in stating her order was marked as delivered but she never received the item. Please provide the customer the tracking information and a solution. </div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy0FugzAQAMDXxEe03vUac_CBgpEqcaiSFxjsTSwRI1GUqL9v1blP9tq2AK0l1Cr5KGRNVsUjIGoE0gYYoUlRuo5TJ8BZM9uLgSNv8ad5x-0Zj7NZ96d6eKbMRpyRNaJ27YJCriVBXjqWxSR1-FJl_9spf5d7zcdWXqXe__vph2H4ulB_C_McrqrUtaRcz8_kXT-B49H1YfwwNpAbQ4DeEQFPqCf6BZnbOIs">