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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-6BFE54FDE63F48DB93DF9A132F4E3769@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Amber Righthouse</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010525270601</div>
    <div> <b>Purchase Order No:</b>&nbsp;108733180675410</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Bed in a Bag Gloria Black 6-Piece Comforter with Sheet Set, Twin XL, Size: Twin XL, Actual Color: Black/961669352 </div>
    <div><b> Agent message: </b>&nbsp; Hello Seller! The customer has not received this item. It was marked delivered, but she does not have it. She would like a replacement or refund please. Can you look into this for her? Her email address to be reached on is ADAWNRIGHT7@GMAIL.COM. Thank you!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzssKwjAQQNGvMcsymcmjWWShbQKCC9EviHnUQI1Qi-LfW9zdzYGbLVcaQKORyJINhZTIrFoERI5AnMBw7G6IAXQvOCFBibQTsOQ5fLtPmB9hWbv4fLC7LTeUOpY-pZSDSZBN2UoCRqAQeskWW1t5bjrlV51aXub6rm3689UOw3De0f7qTid3YbXFmnJbj8mqg3dS-NEp8qIfD4ZGb_bbjBeOtDI_y7Y5Pw">