Delivered-To: info@designerliving.com Received: by 2002:a05:6214:c8c:b0:4bb:6f0e:f33d with SMTP id r12csp904455qvr; Wed, 30 Nov 2022 06:03:11 -0800 (PST) X-Google-Smtp-Source: AA0mqf7XKkape05UVJ3MCzUXWiosoP6NtIl1UI5megxu3sOgig2lmffDuB3XiVQ1rMy+kwx983q9 X-Received: by 2002:a05:600c:3501:b0:3c7:4f0:77b3 with SMTP id h1-20020a05600c350100b003c704f077b3mr31149301wmq.93.1669816991393; Wed, 30 Nov 2022 06:03:11 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1669816991; cv=none; d=google.com; s=arc-20160816; b=gtIYOzudAgb9NuCbULMEJg8Kv2ISyzc7htAiGKj7Zz7hliyU7gjuuaVnobTKZLRohJ zC5QjY3vGMpYH+pqiHmwdQWjfApm6STwVBCjxcPVLo8JHwU06HY8mjiQcxBOIjIt3yKd 3jQDuaK8wKFXUKqXWWZRaOstbSzJPER8S2I7UaPBiICmCLM77w1HPgquPk/VVaVYUjmV Pv3Slgj+p06sCXRvlyVSHHW8+N9YFYtJKigpBStradO6oIC4eXXKLK/ILLmqPFxjM+GZ XS7lJyjPreaDZ8NrOs6cdIWBzYevd020nE68HPXmFNv2I15S2ywFyKpN/q+7K7kNYpaR FUTA== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:message-id:to:from:subject:mime-version :date:sender:dkim-signature; bh=Desiga4DiPR8wI18tpNNWZ+Tl8EJGeW0dMG1EuRRhN4=; b=juXHemhCJiIc4XEEBa3XJCuLhihEb0An/kUcwBDvOL5lnUQERsMNGkarkkfZab69Aw tXRvvm0mfWZOa8oBjnwb1rUE9QIFS9TkZuPVYj17qOZOwMJNq/vREMpak4TzNgQuUI38 E2ysxK18NCeIoB0tnLG+9hgQfjxn/nYUkiAQeEp38wp4kemHlAqhmu2RDXf72zJfQOLo d5veInvYivIB1z0DgyzefbP5lRLm7ridlNEKu7XQ9aRsMrQNHz4W8L7wwyiKvIzd4mH/ LnU5924KGTBZpwSzPnshe8eNn4WvZugI+RkDOJ0YwQKmgygnUXpBzfjPwyuM3NTMPWfk w46Q== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=pw5DSKl1; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com Return-Path: Received: from mail.a233.static.mgsend.net (mail.a233.static.mgsend.net. [104.130.123.233]) by mx.google.com with UTF8SMTPS id e9-20020a05600c4e4900b003d005975ca1si1159193wmq.31.2022.11.30.06.03.09 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Wed, 30 Nov 2022 06:03:11 -0800 (PST) Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) client-ip=104.130.123.233; Authentication-Results: mx.google.com; dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=pw5DSKl1; spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 104.130.123.233 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1669816986; x=1669903386; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=Desiga4DiPR8wI18tpNNWZ+Tl8EJGeW0dMG1EuRRhN4=; b=pw5DSKl1HUHeHyDnpb5sVgdVmjXtQqICUfy9b6Nr1giuEr1wjn83OJssCgKL0GJgdavVzNJr oqT1wExvI9r4ej7K6NUVOZbE0G1QQGZgxnfOAS+GH8g1BrSoPmVA0BcM8S3tFh60ZbQSYHfC XOEya4qE1On+zTD18By0bO2Ze9c= X-Mailgun-Sending-Ip: 104.130.123.233 X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: from ( []) by f35160102163 with HTTP id 63876292205c5d5c7e331177; Wed, 30 Nov 2022 14:02:58 GMT Sender: c-043F57744E2549B2B50BE26B94FF1CEE@relay.walmart.com Date: Wed, 30 Nov 2022 14:02:58 +0000 Mime-Version: 1.0 Subject: Re: Please contact the customer - Request cancel #Ref 2022112800291218 From: Peggy Allen To: Designer Living Inc. X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "043F57744E2549B2B50BE26B94FF1CEE"} Message-Id: <20221130140258.b3027bab85418525@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Can you confirm a refund to my debit ca= rd of 121.89 inasmuch as I was actually charged twice for the same item? Th= ank you for your help.

Sent from my iPhone

On Nov 28, 2022, at 10:45 AM, s= -043F57744E2549B2B50BE26B94FF1CEE@relay.walmart.com wrote:

=EF=BB=BF

You have a message from Designer Living Inc. - Walmart.com =

Sales Order Id: 200010667082509

Item: Serta Wyatt AZ Polyester Cotton 1-Piece White= Waterproof Heated Mattress Pad, King, Size: King

Hello Peggy,

=
Thank you for contacti= ng Designer Living. I was able to successfully cancel your order on time as= per your request.

Thank you,
Latesia
Customer Service = Rep
Designer = Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear D= esigner Living Inc.

** THIS IS AN ESCALATION **
<= p>
This is Walmart Customer Care, contacting you on behalf of the= customer for the order below. The customer is receiving a copy of this mes= sage.

Customer Name: Peggy Allen
Customer Order Number: 200010667082509
Purchase Order No: 108733392521912
Reason = for Contact: Request cancel
Item name/number:= Serta Wyatt AZ Polyester Cotton 1-Piece White Waterproof H= eated Mattress Pad, King, Size: King/2801806038
Agent messag= e: Cancellation is requested

What you need to do now:
1. Reply to this message to c= ontact the customer, and do so within 48 hours, per the guidelines outlined= in the Marketplace Seller Customer Care Requirem= ents.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Th= ank you,
Your Walmart Customer Care Team

Walmart Customer Service Team