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Date: Tue, 29 Nov 2022 13:08:14 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care
 <a-8683227FE8D04F6B950852305231BBCC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Tyla Henry</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010513899313</div>
    <div> <b>Purchase Order No:</b>&nbsp;108732972434977</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Lucille 3-Piece Yellow/Charcoal Comforter Set, King, Size: King/1778308091 </div>
    <div><b> Agent message: </b>&nbsp; Hi Seller! Customer has informed that order is not received. Please contact the customer and provide an appropriate resolution i.e. either a refund or order a replacement. Waiting for your prompt response. Thank you!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdzE0KwjAQQOHTmGWZmaT5WWRhYwuCC9ETxGaigZpCLYq3t7h4y--xR62dISNBiuRjllqxKJ6ACJEcSrCoGqSsNRqMGiBblXYKFp7it_nE6RmXtRnnp3j47XNTYGxSNkbjmDOPDihjjpi5HcXiS83zphO_yr3yMpV3qfc_X30I4byT-2t_OvUXUepYEtf1mLzVVhKZobcHUIPuXAu2JQlb2HUh_ACLTDhp">