Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 26 Nov 2022 21:05:00 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Patricia Koenig

Customer Order Number: 200010511548768

Purchase Order No: 108732763752326

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Madison Park Darcey Cozy Faux Suede 4 Piece Full/Queen Comforter Set, Gray, Size: Full/Queen, Actual Color: Gray/1329251392

Agent message:   Customers item was tagged as delivered but she did not received it. Customer wanted a replacement for the item and deliver it to the correct address on file. Please process it as soon as possible. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team