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Date: Sat, 26 Nov 2022 21:05:00 +0000
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Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care
 <a-89E648460DF8455194C5157CFF06C1FA@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Patricia Koenig</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010511548768</div>
    <div> <b>Purchase Order No:</b>&nbsp;108732763752326</div>
    <div><b> Reason for Contact: </b>&nbsp;Damaged/Missing Parts/Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Madison Park Darcey Cozy Faux Suede 4 Piece Full/Queen Comforter Set, Gray, Size: Full/Queen, Actual Color: Gray/1329251392 </div>
    <div><b> Agent message: </b>&nbsp; Customers item was tagged as delivered but she did not received it. Customer wanted a replacement for the item and deliver it to the correct address on file. Please process it as soon as possible. Thank you</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy7FuwyAQANCvCaN1B8cBA0NEbSmSh6j9AsrhBMkhkmul6t_H6vSmVyMyBwrsgJXEvBimqlrUoDWiZo1gAYaArlag4p11QIFOBFtd89_wm9dH3vahPB_qHgmKQEHJRsLiRZj1gSGCb8M5o9pi68vz2FJ_2q3XbW2v1m__fY8ppevJnL_GeR4_VeulSe37RaIPI5Mnho_Jk7UYKFm0Lk0TcMLp_AZsBTgk">