Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 26 Nov 2022 19:50:23 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Yahaira Zuniga

Customer Order Number: 200010497672163

Purchase Order No: 108732556355412

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Vixie Microfiber 3-Piece Red/Navy Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Red/Navy/318787241

Agent message:   customer called to report that she was notified that her order was delivered, however she still dont have the items

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team